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September 2023 by Abiola Farinde
If I could give 0 stars, I would. Terrible customer service. The teller acted as if she was doing me a favor for depositing my check.
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June 2023 by Robert S.
Convenient Bank of America, easy access. The building looked very well kept and nicely set up. I made a stop at their ATM and it was an easy way to get some cash. Their mobile app is an easy way to find the nearest ATM or branch, no sweat !
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April 2023 by Maninder Singh
Janice Pinnock: remember this name if you want to make an appointment. She is the best if you want to open a new account or want to apply a credit card. Soft spoken, she will make sure you understand the terms and conditions. Otherwise, you will see no else will entertain you in the bank. Best wishes to her, rise and shine!
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July 2022 by Julie Blackman
Went today. They closed today. July 8 Friday. Adams street quincy has horrible hours no Saturday hours.
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June 2022 by Sherri Fitzpatrick
I’m not sure if I’m spelling her name correctly but I just wanted to send a BIG THANK YOU to the manager Talita for taking the time to help me in my situation. She is very professional and also took the time to check on me afterwards by calling me. Once again thank you very much. ??
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June 2022 by Russell Foxworthy
Had wonderful service from Liri, her associate, and her manager. I had neglected to make an appointment, but they took me anyway. (Make an appointment though if you need to go!)
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June 2022 by Nick DeMarco
Not sure what these other reviews are talking about, our teller was so friendly and helpful, even asking about our trip! Great, clean location.
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June 2021 by Susan Ford
My daughter just opened an account. After two days she could not access her account. When she went to the bank they told her it was closed, but did not know why. Then just gave her a number to call. She has a lot of money that is now in limbo. Holiday weekend and No help at all. Terrible customer service.
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June 2021 by Eric A
Had a pleasant experience opening an account at this location. This branch is quiet and roomy with ample parking unlike the horrifically busy and small Wollaston branch.
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February 2019 by Kimberly A.
This is a very good Bank of America branch. I've sat down with their customer service representatives and they have helped me with questions that I had about some of the accounts that I have. They have also helped me open new accounts and made the process very easy every time. They always take the time to listen and they provide clear answers to all of my questions. They always have great advice regarding accounts. The bank tellers that work there are quite pleasant and there are usually at least two tellers working so if you are there to do something such as cash a check you'll be able to get in and out pretty fast. There are two ATM machines inside this branch just as you walk through the front door and they also have one drive thru ATM outside the bank towards the end of the parking lot. They also have a drive thru teller here if you prefer not to have to get out of the car to do a transaction with a teller. Definitely one of the best locations I've seen yet as far as customer service goes.