-
October 2023 by Nathan Langford
Called in advance of coming to look at a vehicle and explained that I had a long 1hr+ drive there. Kyle (salesman) told me they only show cars in appointment then we agreed to a 1pm appointment. At 1:26 Kyle was nowhere to be found and the car I came to test drive was two cars deep in the parking area. I was able to get the vehicle unlocked by another salesman so I could at least look at it while waiting. The car was not only filthy inside, there was a bag of trash leaking yogurt in the back. I removed the completely full 13 gallon trash bag and continued to look the vehicle over before deciding I will NEVER buy a vehicle from this shop. NEVER EVER.
-
September 2023 by George C
Jackie is friendly and dependable to clients. Reasonable price and no hidden add-on. They also have mandarin service. I just got my BMW from here and would keep my future business at here!
-
July 2023 by Lona Lana
I recently purchased a Toyota Highlander back in March and had an amazing experience with the Kyle. He was incredibly helpful and knowledgeable about the vehicle, answering all of my questions and ensuring that I made an informed decision. 4 months after purchasing my car, I am still extremely satisfied with my experience. The vehicle has been performing excellently. Kyle's professionalism and dedication to customer satisfaction have remained consistent even after the purchase. I appreciate his ongoing support and would highly recommend him to others looking to buy a car.
-
July 2023 by Kasey Carpenter
I had a great experience with Kyle at Bos! I went down from Vermont because they had a manual transmission Mini Cooper. I was concerned coming from so far away but I was made to feel comfortable and that they were trustworthy. I’m loving my ride!!Thanks for everything
-
July 2023 by thomas cabello
I recently purchased a 2017 Mercedes Benz AMG C63s used with 36k miles. No dealership is perfect but Bos Auto is very close to it. Im 22 years old and got treated with the utmost respect. I felt zero pressure to purchase a car and they gave me all the time I needed to think and consider different options. My sale-man is Kyle Best, I would recommenced him over and over again. If there is one thing I can say for sure is that Bos Auto keeps their word. I love my car, however there have been a few hiccups mechanically. I didn't stress for a second because I was confident with the dealership I bought the car from and the integrety of the salesman I worked with. They ended paying for everything, without dodging phone calls and still treating me as if I was buying another car. Great price, Great service, and even better quality. I will be buying here again.
-
July 2023 by tinghe z.
This car dealership is terrible! The thing is like this I paid the deposit two months ago, in May. Due to personal reasons, I asked for a refund of the deposit, and I also agreed to pay liquidated damages. I have not received a refund so far with the excuse of delaying. I don't know why this car dealer is so dishonest. I am currently planning to solve the problem through law channels. I hope you don't buy from this car dealer because they don't keep their promises! Unscrupulous car dealers!
-
May 2023 by William Liu
Best experience ever buying/selling a car. Rob helped me sell my car at a really good price and the service was on point. He tolled my car across the state, cleaned my car like new and listed with no additional cost. A trustworthy guy and great dealer to do business.
-
May 2023 by Benjamin Niu
I had a wonderful experience at Bos Auto. The process was stress free and pleasant. Rob is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and I recommended anyone to go see Rob.
-
May 2023 by Monique H.
We just recently bought a used car from Bos Auto. Kyle, from the Sales Team, was extremely helpful and professional. He was able to answer all of my questions and arranged the sale seamlessly. I recommend looking into Bos Auto for your next purchase. I was also very happy with their detail shop. My cars look beautiful.
-
April 2023 by Jiazhi Jia
As a car owner who frequently uses their vehicle, I place great importance on maintaining it properly. Therefore, I would like to strongly recommend the car maintenance services of a Bos auto, and specially thanks to Victor for his patiently service.Firstly, their professional team is very focused on every aspect of maintenance, from oil changes to checking the brake system, ensuring that your car is running at its best. They not only follow the recommendations of the car manufacturer for maintenance but also provide customized services based on your personal driving habits and the condition of your vehicle, to maximize the lifespan of your car.Secondly, they use high-quality maintenance parts and oil, ensuring that your car performs even better after maintenance. Their service prices are also very reasonable, not burdening car owners too heavily, and they offer various maintenance packages and promotional activities to meet the needs of different car owners.Finally, their service attitude is very professional and friendly. You can communicate with their technicians at any time, understand the maintenance situation of your car, and receive useful maintenance advice. Your car will receive very meticulous maintenance, and you will also feel their sincere enthusiasm for car maintenance.
-
March 2023 by Hayden Boule
I was in the market for a used Tesla Model 3 Performance and found one that peaked my interest at Bos Auto via CarGurus. I inquired via phone and spoke with one of their salesmen Kyle. I made an appointment to go see the car the following day. I arrived for my appointment and went for a test drive with another guy who worked there because Kyle was on lunch. When Kyle returned, we discussed pricing, I liked the car, we agreed on a deal, and he went through the financing paperwork with me. This was a very smooth process and I actually got the car cheaper than expected. After all was said and done, I left and they put the car through their inspection process and detailed it for pickup the following day. I received the car in excellent condition and you could definitely tell that attention to detail was spent when cleaning the car. For a vehicle with 9700 miles, they made it look brand new.After leaving and driving the car home, I found there was an issue with a slight vibration in the steering wheel. This was present during the test drive, but still an issue after pickup. I let Kyle know right away and we began planning efforts to have it inspected and resolved. I brought the car back the following weekend to have the wheels rebalanced which did not resolve the problem. Turns out that upon inspection, 3 out of 4 wheels were “out of round”. Kyle recommended we bring the car to Alloy Wheel Repair Specialists in Randolph. They had me leave the car overnight and the following day I picked it up. The car now feels like it’s riding on rails it’s so smooth. They also did me a solid and inspected the tire foam to make sure nothing was floating around inside the tires causing unnecessary vibration.After the whole experience, I can’t thank Bos Auto and Kyle enough for providing the luxury car buying experience I expected and over-exceeding my wants and needs. Kyle was there every step of the way from purchasing the car to dealing with my issues and particularity. When I need another car, I will definitely reach out to Kyle again for assistance.
-
March 2023 by Nicholas Koelsch
In all honesty, I had my skepticism about Bos Auto Inc when I was first looking to purchase a car. Turned out they were very attentive to my needs. Kyle, who is great to work with, stuck to his word on everything he said. The car I purchased needed some maintenance on it, this was fixed within 3-4 days and called me right away for another test drive. I ended up buying the car and still runs great. Kyle made the whole process really easy.
-
March 2023 by Jeff Lee
Came here because I saw a used mitsubishi evolution for a great price. Worked with Kyle throughout the whole process, was not rushed or felt pressured at all. Overall great experience doing business with this dealership.
-
March 2023 by Bowen Chen
I recently purchased a 2019 Bentley Bentayga from Bos Auto and I am extremely satisfied with the level of service provided by Rob. He was a pleasure to work with, and communication was always clear and seamless. Additionally, Bos Auto offered a very competitive trade-in value for my previous vehicle.The entire purchasing process was completed in just one day, which was a testament to the efficiency and professionalism of the team at Bos Auto. Rob was very knowledgeable about the vehicle and was able to answer all of my questions, making the purchase experience smooth and stress-free.Overall, I highly recommend Bos Auto for anyone in the market for a high-end luxury vehicle. The team is highly skilled, and the level of service is unparalleled. Thank you to Rob and the entire team at Bos Auto for making my car-buying experience a truly exceptional one!
-
March 2023 by Mikey P.
I feel like they don't even deserve this one star.I first reached out to BOS Auto about a vehicle seen for sale online on 2/22/23. I spoke with a salesperson about this vehicle, and they answered all of my questions and followed up with a video walkaround of the vehicle. I specifically asked about the condition of the tires and was told they were "like new". I specifically asked about the status of a recall on the headlights, and was told the recall fix was applied already. I placed a deposit on the vehicle. On 3/7/24, I let them know I was on my way with a check in hand for the vehicle, and I was told it was currently off-site at a Porsche dealership but was not told why. When I showed up, the vehicle was parked on the lot, so I took a look at it. All 4 tires were worn to the point of needing to be replaced. The front drivers side tire had a 1 inch gash in the sidewall. The front passenger side tire had a quarter-size chunk missing and a large bubble in the tire. Both front wheels had significantly more damage to them than the pictures and video had shown. The vehicle was found to be dripping oil, but BOS Auto wouldn't put the car on a lift to show me the underside. Upon starting the car, the dash displayed 2 errors for the taillights and stated that service was due now. When asked why it was at the dealership, I was told it was receiving the recall fix for the headlight, which I was told previously was already done. Given the questionable safety status of this vehicle, I have a reason to believe this vehicle was never brought to any Porsche dealership, as the engine was still cold and the dash stated the oil temp was low.Upon entering Bos Auto, I noticed that a significant amount of paperwork was stacked up beneath the salesperson's desk. From what I could see, the paperwork contained previous customer's personal information and this made me feel entirely unsafe about this dealership handling ANY of my personal information. When asked about the status of the issues with the car, the salesperson said that his manager would discount the car, but never mentioned anything about the car being blatantly unsafe to drive because of the status of the tires. I collected my deposit and immediately left. I was contacted afterward with a decreased price, but I declined due to the status of the car and the blatant mishandling of customer information. AVOID AT ALL COSTS.
