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December 2023 by Munch Bishop
My service is awful and there is no one to call. I text with actual people then they just stop corresponding. Please get and a person to speak with! My TV’s freeze, cut out and will not change channels at times. Please help!
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November 2023 by Keith Potter
Planned outage for 5 hours with no notification to customers who depend on internet for work. When speaking with customer service, it is breezeline policy to continue to charge customers even for times when there is a planned outage.
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June 2023 by Thomas Macri
We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.
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April 2023 by Cindy Whipple
I'm so happy I went with breezeline for my internet technician went above what was expected to assure excellent internet service price was at least 40 dollars less than other providers
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April 2023 by Duane Betz
I really have nothing bad to say. My service is consistent and there haven't been any serious problems. The one time I was behind on a payment, I was able to speak with a representative and get everything straightened out with no interruptions to my service. There was a recent price increase, but honestly, what hasn't gotten more expensive these days? As long as the service stays good, it's worth it.
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April 2023 by Kimberly Boyd
Breezeline service is excellent when you have it. Not when you don't. It goes out frequently without notice. It's slow and then speedy. It's impossible to speak to a real person. If you have an issue, it will cost you. Not like it was when it was KG Cable.
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March 2023 by Akin Ogundipe
I have been very satisfied with the service and tech support . We did have dropped signals initially but they promptly changed the modem and fixed the issue .
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March 2023 by Ken Laba
Price is expensive, does not care to offer senior discounts and the tv service for their high definition channels is absolutely the worst. The channels are interrupted and go dark ever few seconds. This occurs several times during the week. I am a former wowway customer.
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March 2023 by Russ Langlotz
Need to do a better job on the price of the internet. I've only had 1 outage in a whole year. I think that's outstanding service. Russ L.
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February 2023 by Laura Long
Great internet service. We have had no outages, even on snowy and windy days. And they are great to negotiate the best deals.
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February 2023 by Ashli Allen
Conversion from WowWay to Breezeline was smooth! I was very pleased! I never have outages and my speed is accurate and affordable for what I need. And I work from home….Satisfied customer!
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February 2023 by Linda Cecece
Great company, outages almost 0, great package for my complex. Customer service is the best of all cable companies. Internet has very few problems and is any quickly resolved. If anyone needs TV or cable I urge you to look into this company, I have had several and believe me this is the one to go with, you won't be sorry.
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February 2023 by Melinda Cochrun
Works as good as my old Wow service. Internet speed is fast, works with all of my streaming devices and cameras. Was glad that they allow existing customers to get in on the special pricing that they offer new customers.
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February 2023 by mbennett richland
I have never had an issue they couldn't resolve, they have always been very patient and professional with all of our needs. I highly recommend breezeline to anyone needing services that our dependable and reliable and at a very competitive price. If you truly need reliable service and don't want to jump back and forth from other providers just to come back to breezeline... "don't leave angry " resolve your issues and continue services with the area's most dependable service's provider for home and business needs. Have a super day.
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January 2023 by Dennis E.
I called to get pricing for the tv internet package and told the woman it was very expensive and I couldn't afford it . Next day they showed up at my house to install the cable and internet which I never ordered. I was so upset
