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November 2020 by Serenus Hua
Not a Citibank
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October 2018 by Mg Bkt
There is no Citi Bank, it's fake location, be careful
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January 2016 by Ggrr W.
Staff at this branch have always seemed to have no training, and to not know any answers to common questions. I have heard they plan to close this branch, but I just drove there on a Saturday 1:30 PM and the ATM are completely shut off. If they plan to shut down the ATM it might be nice to post a sign to let customers know where the closest ATM is to make a deposit. Do they not want me to make a deposit? Come on Citi corporate, help us out here.
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March 2015 by M E.
Worst bank in the world. I have had an account for 15 years, and have noticed in the past 2-3 years Citibank has become excessive in charging fees and penalizing their customers. When I go into the Quincy branch to inquire about charges Citibank made to my account I keep getting a run around from their employees. Extremely unprofessional bankers that don't seem to understand the rules and regulations of Citibank, or they just do a horrible job of explaining it. Constantly new people in the branch does not help the situation. Extremely low interest rates (0.05%) + excessive charges for any thing they can charge for= losing money every month to the bank. Citibank has lost my trust and respect, this is a bank run by thieves.
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February 2015 by Joe B.
If you're a white male and have ever wondered what discrimination feels like, this is the place for you. Took me 45 minutes to see a banker. Was bypassed my many people who were mandarin speaking. I was only assisted when I suggested I was going to close my account and withdraw my funds. I've been with Citi for nearly 14 years and have always been happy. This is a terrible branch.