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August 2023 by Sara Bartels
Came to this location as it states it is open until 5p. Watch a lady walk out the door at 4:50p and a car pull off from the drive up window so I park and walk to the door and it’s locked! Purposely chose this location instead of the other Franklin St as I was going to be cutting it too close and wanted to be sure to the the company deposit made today… poor customer service. Be open till 5p if u say your going to be open until 5p!
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August 2023 by Mohammed Khairallah
Amazing Bank ?Manager Youyi Shi and all employees very helpful ?.
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July 2023 by Dennis Carr
Good on service.
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April 2023 by Roman Charbaji
Bad customer service, the people who work here are not welcoming at all. Their is one White guy and Hispanic woman that is nice but I rarely get them. The rest gives off a bad vibe. Bad juju here. There need some customer service training.
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September 2022 by Richard Peters (Rik)
Amazing customer service and staff even helped me roll a bunch of change when there weren't other customers! Thanks! ??????????
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September 2022 by Richard “Rik” Peters
Amazing customer service and staff even helped me roll a bunch of change when there weren't other customers! Thanks! ??????????
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December 2021 by Hilary Gouthro
I have an account transféréd from Century bank over a month ago.I did make a decent size deposi Since then I have rec'd no vérifications, no statement. Which I need to purchase an annuity.This prototocal is quite lame similar to trying to navigate the software in trying to post this message
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September 2021 by Huy Le
The Asian tellers there are not that friendly. No say hi whatever I come in. Bad customer services.
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July 2021 by Mark William B.
The tellers and employees at this location are always SOOOOOO nice. Just makes for a nice banking experience. Great job!
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April 2021 by 林炳权
(Translated by Google) I am very satisfied with the service and helped me a lot. I will introduce my friends here to handle it.(Original)服务非常满意，对我帮助非常多，我会介绍朋友来这办理
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September 2019 by Michael G.
It took me two weeks to stop auto bill pays. I called and emailed only to be told I don't have one set up. Somehow they were taking money from my account each month. They insisted I was doing it each month which was obviously incorrect. I spent 90 minutes on the phone today being treated like a piece of garbage by 6 people before I got someone who could help. Apparently their app doesn't do bill pay and the website doesn't work with an iPhone. Go figure. Rockland trust here I come.
