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February 2024 by Irene Tsitsirigos
This place has excellent service!!I had edible arrangements delivered to me as a surprise from one of my friends. I was not home when the bouquet was delivered. Unfortunately, my edibles were stolen from the front door.I called the Quincy location right away and they were so understanding that they sent me another edible arrangement not charging anyone anything extra.The fruit was so fresh and beautifully arranged. I cannot thank you enough for being so amazing!!
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February 2024 by Fatima Muhammad
Terrible quality!scammers Very rude owner and staff. after the first incident I didn’t bother with a refund I left an honest review. The second time I was accused of trying to scam your franchise by your very rude employee. She was absolutely disgusting in her tone and accusations. You could clearly tell that arrangement lacked effort and quality. Instead of accusing me of trying to scam you out of my $80 you should have offered an apology and a refund nothing less. This review is in response to how you and your staff Hayley handled the situation.
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February 2024 by Antonio Rodriguez
BE AWARE!! They sell spoiled arrangements on busy holidays or special occasions. I recommend any other location and maybe putting in an order online so they make it fresh instead of selling week old arrangements.
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February 2024 by F O
Second time I had an issue with them selling my husband rotten strawberries. The first time they offered fresh strawberries or my money back I didn’t bother to go back because it was an inconvenience for $80 I never requested you remake the strawberries . This time I called and explained this was my second terrible experience and Hayley accused me of trying to scam them out of $80. last time i trashed your rotten strawberries since you decided to sell them instead of throwing them in the trash. This time I’m got my money back. Hayley didn’t apologize instead she accused me of trying to get free strawberries. I returned the box as is with only one strawberry missing and yes I did store your strawberries in the fridge when I received it, However since it was spoiled on arrival the fridge could only preserve the spoiled strawberries not bring it back to life. Hayley was so aggressive and rude and in typical Hayley fashion she couldn't take accountability for setting the tone. How dare your nasty rude worker accuse me of trying to scam you when clearly I got scammed. The display of rotten strawberries is what was a scam. It lacked effort. you just picked out the smallest spoiled strawberries and threw it in a box and overcharged for it. Hayley I told you what to do with those strawberries next time lol. why on earth would I be kind to a woman that accused me of trying to scam you out of $80? rather then being able to comprehend it was the second time you failed to meet edible arrangements standards for quality and apologize. I will also be filing a formal complaint with corporate. Tell Haley to get a therapist she called me a scammer then cried in the break room in typical Hayley fashion. You can’t play the victim after choosing to victimize someone goes wrong. You clearly missed the part where I said she accused me trying to steal. The last time I got rotten strawberries I called to inform you and let you keep the $80 and threw away your strawberries it wasn’t edible I never asked you to remake the strawberries and you never told me you were going to remake it. You gave the option to get new strawberries or my money back. I was busy and didn’t bother to go back in for$80 but today I got time lol. now seeing it was a pattern for your establishment to sell the rotten strawberries on busy holidays/special occasions and hope it goes unnoticed I felt the need to call you out on it return your strawberries and get a refund.I’ll leave this sane review on Facebook or all your other business pages. Learn how to do honest business you scammer. You should be worried about Hayley, tell her to grow up. LOL-Fatima Monteiro
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February 2024 by Heng Tan
Jainae from Edible Arrangements is amazing! I ordered a fruit basket for my anniversary and it was the perfect surprise for my partner. The fruit was ripe, sweet and fresh.Jainae went above and beyond to make our day special and was very pleasant and patient with me.
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February 2024 by Franscheska Eliza
Had a lovely experience at this location. Very attentive service and quality items. They helped me design the best gift and I am very happy with the result! Will definitely recommend!
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February 2024 by Priscilla Noe
I recently order a Sympathy Arrangement and was not sure on what to get . Hayley was very helpful and took her time helping me pick the best one . Order came out beautiful . Will be ordering again soon .
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February 2024 by Neveah Cepeda
The workers are so nice. Nice clean area. Fresh fruits with really nice decorations, and very delicious.
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February 2024 by Kayla Palmieri
Placed an order for same day delivery through the Quincy location to be delivered to Dedham. Received a voicemail saying that they don’t deliver to Dedham and that they don’t have drivers on Sunday so they didn’t know what I wanted to do with my order? A little confused as to why I was given the option to place a delivery order to Dedham if you don’t deliver there and why you don’t have a driver to then make deliveries. Also bet my 80 dollars was pending out of my account before they even called me about my order.
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February 2024 by reishinn
This place is usually great with the arrangements and deliveries but this time was terrible customer service. I just wanted to confirm they had my information to move the delivery date to the next day for convenience because I didn’t receive a confirmation email but the transaction completed anyway and when I called the employee there seemed rude with the cut and dry responses and didn’t seem interested to help me and putting me on hold for 10+ minutes until I finally hung up because I felt she just wanted to get rid of me.
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February 2024 by James McClow
These folks are amazing. They sent out this beautiful flower arrangement for my fiance after having an issue the day before. I will always be thankful for the girl who answers the phone and the manager for helping us with it. Thumbs up!!
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October 2023 by Jana Velasquez
I was looking for something for a coworkers birthday and the girl Hayley who helped me on the phone suggested these! They were out of this world. I ended up ordering two more boxes for home. My kids loved them. I just have to say Hayley was so helpful and professional. I will be going here for all my bday treats and special events and recommending to all my friends.
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October 2023 by SANELA Maslesa
My little nephew had a surgery and I orderedstrawberries in chocolate.Strawberries arefresh,beautiful packed.Everything is perfect!!Thank you so much!!
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July 2023 by Celestina Payne
Great service! Can never go wrong with edible arrangements
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May 2023 by Joan Harrigan
Beautiful arrangements but too pricey! I could make the arrangements myself for 1/3 the price. If I had more money or some to spare, I would definitely order from them. Wonderful variety!!
