FedEx has received positive feedback for its customer service, particularly at the Quincy location. Reviewers have praised employees like Delfrieda and Elke for their pleasant and helpful attitudes, making package pickups a great experience. One customer noted that despite their initial fears due to negative reviews, their interaction with Elke was fantastic and showcased true customer service. Another reviewer shared a more complex situation involving a large order, but was met with exceptional support from Brian and Julie, who went above and beyond to assist. They expressed gratitude for the personal touch and effort made to ensure their needs were met, highlighting the importance of kindness in service. Overall, FedEx at this location seems to provide a welcoming environment that values its customers.
So happy with my experience picking up a package that I had missed today. Delfrieda was so pleasant, such a positive spirit and beyond helpful and kind. FedEx is lucky to have her. Thank you !!
July 2024
Carried 100 pounds of stuff to my backyard without asking. Yall are bugging with these reviews
June 2023
Excellent service and all of the employees are extraordinary honest hardworking ? people. Thanks FedEx ?
