Firestone Complete Auto Care has been helping its Quincy, MA neighbors since 1926, offering comprehensive auto care services for every make and model. Located at 2 School St, this full-service shop provides reliable and affordable solutions, from standard maintenance like oil changes and brake inspections to tire sales and engine repairs. Customers praise the exceptional service and transparent communication, with the front desk staff described as helpful and trustworthy. Many appreciate the discounts available through the Firestone credit card as well as the warranties on work performed. One long-time customer noted positive experiences over the years, with Firestone honoring quotes and keeping their word. However, some reviews indicate the service department can be slow, with cars taking a long time to be finished. One customer also mentioned receiving a "snappy attitude" when asking a question, despite otherwise good service from the initial staff member. Overall, Firestone Complete Auto Care in Quincy provides quality auto care tailored to customers' unique needs, with a focus on reliable, affordable, and transparent service.
Great service from the first guy I was talking to but today even after being totally nice to the guy, got a snappy attitude when I was just trying to ask a question I didn’t know about
November 2024
I like the discounts through the Firestone cc and that there are warranties for work done. It be nice to get a discount for those I've referred and got work done there.
September 2024
Service is slow, it takes a lifetime for your car to be finished. Front desk reps are good, but the service department is very slow.
