Firestone Complete Auto Care has been helping its Quincy, MA neighbors since 1926, offering comprehensive auto care services for every make and model. Located at 2 School St, this full-service shop provides reliable and affordable solutions, from standard maintenance like oil changes and brake inspections to tire sales and engine repairs. Customers praise the exceptional service and transparent communication, with the front desk staff described as helpful and trustworthy. Many appreciate the discounts available through the Firestone credit card as well as the warranties on work performed. One long-time customer noted positive experiences over the years, with Firestone honoring quotes and keeping their word. However, some reviews indicate the service department can be slow, with cars taking a long time to be finished. One customer also mentioned receiving a "snappy attitude" when asking a question, despite otherwise good service from the initial staff member. Overall, Firestone Complete Auto Care in Quincy provides quality auto care tailored to customers' unique needs, with a focus on reliable, affordable, and transparent service.
Great staff and customer service. Ran into a couple of hiccups along the way, but the problem was diagnosed and they rectified the situation so well, so I appreciate that.
January 2026
Stopped by the shop today - I had just run over a traffic cone and it was lodged under my truck. The place was busy but the team especially Alberto jumped into action and helped get me on the way. Thanks so much for helping me out!
January 2026
Marc and Alberto were amazing and got me right in to help me with my windshield wipers. So happy with their quick and easy service. Will come back again.
