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January 2024 by Trevor Duke
Knowledgeable staff.
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January 2024 by Anna
Went in very early this morning (1/17/2024) (7:30 am or so) for a pick-up order; it wasn't ready yet because I ordered it in the middle of the night (lol); but Jeanine at the Customer Service desk was so nice and went out of her way to find my item. It's acts of kindness like that that will make customers come back, thank you. (Probably the nicest Home Depot I've been to, big store and great lay-out).
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January 2024 by Massages by KORI
My experience at this location was exceptional. I called to rent a sander and was told it was broken. As I prepared to drive elsewhere, Bob in Tool Rentals called back within minutes telling me it's available. It's the simple things for me, especially after realizing a mistake was made knowing most customer service representatives wouldn't have called back.Thanks again Bob!!!
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January 2024 by John Doherty
Matt from the service desk was very helpful with purchasing a new rug.
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January 2024 by Bobby Hock
If you need help with anything go and see Ed at the pro desk he is the man to see
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January 2024 by Tom jenner
I don't ever recall having a bad experience at home Depot. There's always someone around to ask for advice on something or directions to what part of the store I need to go to. It's a place I enjoy walking around and checking out all the new tools or whatever. This visit I was looking for new cabinet knobs and handles. I was able to find exactly what I needed.
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December 2023 by MANLEM CONSTRUCCIÓN CORP
I do not recommend it to return in customer service, the person's name (Mo) answered me and I had to wait 3 hours for him to tell me that I could not return the material that I had purchased right there, I lost $777.98 dollars just because he said that the material was different I need an immediate response from management because the material is going to be damaged, please contact me
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November 2023 by Agata Albiol
I appreciate this Home Depot a lot, it is very conveniently placed for me.Although not having Apple Pay or tap to checkout is definitely not convenient at all, most places have that available, and it is helpful for customers that might not bring their wallets in to shop.I am grateful for the amount of houseplants that have become available over the past couple of years. I wish there were more options for pest control, for all of the plants they sell.All of the staff is very kind and helpful, and are willing to figure out solutions for the items they might not have.
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November 2023 by W R
MATT at returns /pick-up was professional, helpful and made sure item worked properly. I work customer service job and I appreciate his help today. Thanks for hiring Matt.
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August 2023 by Tom H.
Honestly the other reviews don't do it justice, if the forklift stabs your lumber during drop off, they will not replace the wood, or even refund you for the now kindling you have.
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August 2023 by Jim A.
Horrible I live right down the street and drive to Pembroke Lowes instead where they have real registers and employees who actually work I've lived in Quincy for 48 years lot of great businesses around here this is not one of them
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August 2023 by Matt Reid
As far as home depot's go, this one's pretty good. You may be likely to actually find a human to help you. Not as good as the local hardware store. But good for the stuff that you can't get it the local place.
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July 2023 by Mayner Feliciano
Great experience here will definitely go back, everyone was very helpful.
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July 2023 by Uh Oh Stinky
The phone service at this location is terrible. It has been this way for years. I don't know why they won't fix it. At the very least you can get free wifi.The staff are OK. It's a Home Depot so most aren't super knowledgeable, but they aren't rude like some locations.They are often out of stock on a lot of things. The app/website isn't always accurate so don't be surprised if it says they have something they don't.
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June 2023 by Jacky Z
Fat man said not to provide this material cutting service, but the cashier said yes, other stores can also cut, I don't understand what is the problem?