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January 2024 by Courtney Lemoine
I would not recommend this hotel even to my worst enemy. Our first hotel room had hair on both beds, stains all over the carpets, and a dirty bathroom. We were transferred to another room that even then wasn’t as clean as it should have been but the hotel staff said that was their only other room available. When we checked out and got back home to Ohio they claimed that we had smoked in the room, tampered with smoke detectors, and left ashtrays. Not one of us staying in that hotel room smoked cigarettes which is what they claimed to smell which means no ashtrays and no smoke. Every employee had a different story of what they saw in the room and as each day went by they seemed to have added new items to their story whenever I would cal back about my charge. I’ve called this hotel back multiple times and spoke with multiple different staff members about this false charge to my account and every person has been very rude and dismissive of my concerns EVEN the hotel manager. We are apparently banned from renting rooms at the hotel now for no apparent reason. Business must be slow if they’re falsely accusing a couple of out of town visitors just trying to see some family for the holidays. Now I know why this is the cheapest and lowest rated hotel in the area. Would not even visit again if I had the opportunity to very disappointing.
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December 2023 by Michael A.
The first night there, we had a bad room w no heat or air and problems in the bathroom; we talked to the staff that night and they tried their best to fix and accommodate us but the hotel was sold out. Thankfully the next morning the staff made sure to give us a different room , which was perfectly fine. We appreciated their efforts to get us into a better room and friendly demeanor. The hot breakfast was great and fully stocked ! And, like I said, the customer service was excellent. I would stay here again.
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November 2023 by Jason Guerrero
It's just OK. The rooms are fine if a little dated. Beds are nice and the what furniture the room. Had was comfy. The front deck guy was SUPER friendly and nice. The location was great for us as we came to see our daughter & her college is just down the street. There is a very small convenient store on the same block that has a small selection of snacks and drinks.
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November 2023 by Zac Pensol
Overall a nice hotel, though the walls were really thin so the people in neighboring rooms were relatively audible even with the TV on.Location was nice if not a bit hard to find because it's kind of hidden behind a school. Just down the road from a row of very tasty Asian restaurants.
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November 2023 by Amber Watches
Exactly what you expect and want. Very clean rooms. Small, but good continental breakfast. Plenty of parking. Good location. Would definitely stay at this location again.Rooms: Very clean. AC worked great. Complete black out blinds.Safety: Next to elementary school. Lots of crosswalks and a park in eye shot.Walkability: Lots around. We walked to a park and found food during our visit.Food & drinks: Plenty of options within 5 miles. Lots that delivers and even some options by foot.
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November 2023 by Samuel Cardwell
Great stay, except the signage to help you know your in the right place was not clear. Google got me there ok, but till you see the office sign and walk in it wasn't too obvious.Otherwise very comfortable bed and shower and all was very clean ans comfortable.
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November 2023 by Anna-Marie J.
Horrible customer service. There was a long line at check in and there was just one check in staff at the front. Another employee came over and spoke to the check in staff almost for 15 mins while we were all waiting to be checked in. I've never experienced anything like that at a hotel. Very unprofessional.
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September 2023 by scott a
I use priceline for all my bookings and I would go to this hotel once a month and they started putting me in the handicapped from the last three times which consist of no tub and a roll in shower, which the bathroom floor flooded. All three times I asked to be switched to a regular room because the hotel was not even at 50% capacity but they said because you are a priceline customer you pay cheaper rates and that’s what you get. So I haven’t been back at all
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September 2023 by Lori Ortiz
We were a little disappointed by the room we got. This hotel looked beautiful on the outside. Kept very nice and new looking. The room was a different story. The bed was nice, but the carpet was old, the window was very small, the door to the bathroom was old and gross, the bathroom floor was gross. It looks like they updated the sink and vanity, but nothing else. We could also hear every move the people above us made. They kept us up very late. Disappointed because of the price we paid for this.
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September 2023 by riya huang
The old man at the front desk was rude. when I was about to take out my ID, and talking to my friend about the credit card, First I didn't do anything, I just asked a question about payment, and before I finished, the old man got impatient, he said I was rude to him, he told me that he was going to cancel my booking, he didn't listen to me, I was just about to ask him why, he called the police and tried to drive us away, I explained the situation to the police when they arrived. I will never go back to this hotel again, which is very disappointing.
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August 2023 by Amy Maurelli
My daughter an I stayed here for a AEW event in Boston. The town was cute and amazing this smaller hotel was tucked into this small town. Hotel was amazing. Breakfast was amazing. Staff amazing. Rooms cute ,huge ,and clean.Rooms: Very spacious. Clean and comfortableNearby activities: So many cute historical sites in an around the hotelNoteworthy details: There is a veteran park across the street from the hotel it is worth checking it out.
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June 2023 by Delaney Hauck
The hotel was clean, the rooms clean and fixtures seemed safe. The downstairs common areas had a strong chemical smell and seemed a bit dilapidated, but at least you know they have active sanitation. Overall a solid place for a quick stay. Only having a sleek looking turnkey that mimicked a deadbolt was not as comforting as an actual deadbolt or secondary manual lock bar. Staff was helpful, parking is a plus!
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June 2023 by Jorge Ivan Martinez
I've had back surgery and injections for my hips and we've stayed at this hotel at least 10 times and more to come. Room 115 has been our room. Rooms are always clean. Clean scent. Everything works. Never had any type of issues except once. Last month around 7:30am we were woken up by hammering and power drills since they were working in the room next door. Other than that is like staying at home.
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June 2023 by Evaristo Urzua
The rugs need deep cleaning, you can hear your room neighbors snore and also you can hear them walking on the second floor. They are understaffed and in my 6 night stay, they only did my room once. However, the staff tries to compensate and do their best to please you. It's a quiet neighborhood and, 20 minute walk to the commuter and close to the beach.
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June 2023 by Laura J.
5 stars for cleanliness and comfort. Obviously not a five star hotel if you're comparing it to the Ritz, but in this moderate price range, 5 stars, bed linens and towels, spotlessly clean & of good quality. comfortable / multiple pillow options. Desk clerk is very helpful in suggesting and directing to various amenities. Breakfast has more options than expected & coffee is available 24 hours
