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November 2023 by Daniel Davis
Kind and compassionate.
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August 2023 by Shannon Buckley
I went to bring my dog for his annual vaccines and the price more than doubled. That is absolutely ridiculous!!! I will never return there
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March 2023 by Brayden D.
Poor service. They made us wait then said we need a rabies shot. They did not specified when we booked the appointment.
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January 2023 by Eric Dyke
The Vetco in Quincy Center has been a very pleasant surprise. The online scheduling process is very easy. The reminder texts are well thought out so that most of the administration is completed before you step in the front door. Once you arrive, the staff and vets are organized and make for a very smooth experience. All the prices are listed on the website, the packages make sense and are easy to understand. All the receipts and records are emailed to you a few mins after the appointment.Dealing with the local vets in Dorchester and Southie has been a nightmare. They don't list any prices and the prices vary widely for offices within a half or quarter mile of each other. When they do tell you the price, it feels like negotiating with a car dealership. Some vets try to charge additional exam fees, some just gouge new customers. It was especially weird having to ask one vet for a hard copy of the vaccination records so that I'd have a copy. It's the first thing many doggie daycares and groomers ask for and the vet made it seem like my request was out of the ordinary.Feel free to do your own research, but you'll just learn to appreciate how friendly and transparent this Vetco is. We've been back twice and plan to keep coming back. The prices make sense and the experience is excellent. Getting your pet vaccinated should be an easy, quick and straight forward process like this.
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September 2022 by Dinh N.
Very nice and big store so most likely that you'll find what you want. Customer service needs improvement with friendlier folks at the cashier. Plus, prices can be outdated and discounts are only for those with membership. So ALWAYS CHECK YOUR GOD DAMN RECEIPTS!!! It's hecking frustrating to buy a bunch of stuffs then have to pay a few dollars EACH ITEM with NO DISCOUNT. My bill was almost doubled than expected. And they have no way to refund off-site, so you have to go all the way back for any of their mistakes. Good store, good lesson for me.
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July 2022 by dwain thompson
The system works well they text you when to bring in you're pet the staff were 5 star's
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February 2022 by Erna
I take my dog here to get yearly vaccinations through Vetco, when my local vet is booked out. Vet techs are very friendly, as well as staff
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January 2022 by Mary Lang
Never been to vaccination so can't rate
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December 2021 by Carol Fuentes
Superior care when needed most. Excellent, caring, professional service. Highly recommend!
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November 2021 by Jay E.
Erin at the Quincy Petco helped us with our first fish purchase and she was wonderful. So helpful and very knowledgeable. I felt comfortable asking her questions. Highly recommend asking for her.
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October 2021 by Sophia G.
Booked an appointment just to get my dogs nails trimmed. Apparently, her rabies vaccine expired 6 days ago (October 8th) Her yearly physical is scheduled for November 2nd. Did anyone mention to me when I booked the appointment that they weren't going to be able to take her because of this? That would be a no. I took time off of work to bring an already nervous dog to the groomer, so I am clearly frustrated. I am not trying to be ignorant and put another animal at risk, however this seems extreme to me. Did my dog catch rabies in the 6 days since her vaccine expired? Um, no. She has her appointment scheduled. I can't control when the vet has availability. The biggest take away is that they could have mentioned this to me when I booked the appointment!! Wasted my time. Put my dog under stress for no reason. Annoyed.
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September 2021 by Christopher Kyle Carter
Scheduled appointment nearly a month in advance, husband took a half day off work to facilitate getting our dogs vaccinations ahead of a 6 week business trip where they will be in and out of kennels and with family and other dogs. Vetco canceled the appointment with less than 20 minutes notice, by text message from someone's personal cell phone. Completely unprofessional handling. Several attempts to reach petco corporate and to contact the person who sent the text went unanswered. Customer service put us on hold for hours. In the end, we had to utilize an urgent care vet that cost nearly 6x the price per dog in addition to the lost income from taking the day off work, this incompetent organization cost us nearly $2000 instead of the approximately $200 we'd expected to spend. Never again.
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September 2021 by ghost ninja stinks
Great staff very helpful..
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August 2021 by Kathy W.
If you want good dog training don't waste your time here ! Total waste of time . They charge big money for 45 minutes if you're lucky . JC nice enough but knowledge of training needs improvement
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June 2021 by Regina Alston
They take great care of my dillen