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November 2023 by Michael Valenzano
Worst storage facility I’ve ever been to. Staff is EXTREMELY rude, save your money and go to one of the other local facilities.
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November 2023 by Kerri O'Brien
I had my belongings stored at this facility for three years. I moved to this one from a different company. Everything here is so much better. This building is always clean, and security seems really good as well. Customer service has always been great!The women in the office, Jackie and Alicia, have always been so helpful and courteous. They go above and beyond to help whenever they can. If I need to rent another storage unit, I wouldn't hesitate to come back here.
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November 2023 by John King
I came in today to rent a storage space and was greeted by two wonderful young ladies. Jackie and Alicia were both very delightful and extremely helpful.Jackie took me around to show me the property which by the way is spotless. More businesses should follow public storage and their cleanliness and how well their staff is with customers.
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November 2023 by robert oshea
Alicia was awesome very kind very helpful definitely changed my mind about storage facilities.i use to rent a garage until the owner sold the property I was very hesitant on going to a storage place when I got there she was extremely happy to help walked me through the whole process assured me my things will be sage around the clock.Alicia thank you so much you are amazing.
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October 2023 by Andrew C.
Alicia was very patient, nice and helpful. Made us aware of any increases in price. Unit and facility was clean
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September 2023 by Devin Hoffer
Jacky and Alicia were the best help and made my move so much easier. Definitely recommend renting a unit here.
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July 2023 by Michelle Cox
Jackie and Alicia were very friendly. Both are professional and very helpful when it came to renting my storage space.
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July 2023 by Christie Chamber
7/15/23 I downsized my living space, Jackie helped me tremendously thru a very Stressful time. She was easy to work with and gave me great tips.
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July 2023 by Pema A
Just wanted to share my most recent experience with Public Storage. I was moving from Quincy and needed a place to store some moving boxes while we were sorting things out. I called around to a few different storage facilities and decided to go ahead with this specific location. The customer service that I received from Alicia was so wonderful, she helped me find a storage facility that was within our budget and was also big enough to house our many moving boxes. She explained the check in process and made me feel at ease. The storage facility location itself was kept very clean and organized. It was an added bonus that there were moving carts for guests to use to haul the many boxes. Alicia also kept in mind the dates that I was moving into my new house and left a followup call to remind me to cancel my unit. She made the checkout process an absolute breeze. Big kudos and shoutout to her for making a stressful moving process a little less so.
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July 2023 by Lola Williams
The young ladies at the Quincy location are angels. Miss Jackie , Miss Alicia and Miss Kay. They were so sweet and helpful while our family was going through trying times. If you have to choose any storage site, choose the one in Quincy.
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July 2023 by Neil Boure
Jackie and Alicia were fantastic. Very helpful and always available if needed. I have rented a unit over the past 2 years and the facility is very clean and well kept. If I need storage in the future I will definitely be back.thanksNeil
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June 2023 by Sade Jones
Moving into my unit was made seamless by the wonderful staff at this public storage, especially Jackie!! She made sure I understood the ins and outs of moving my things, answered any questions I had, and even remembered me when I called about moving my stuff out. Wonderful customer service, clean storage facility, easy access, everything!
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June 2023 by Elizabeth S
Stored my things here for two years and had a wonderful experience. It is very clean and very secure! Jackie and Alicia are both incredible - so kind and helpful. Highly recommend!
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June 2023 by carol emami
The public storage on Washington Street near the North Quincy bridge in Quincy Massachusetts is a wonderful place. Alicia and Jackie and we're always accommodating.Thank you ,I will recommend my friends in Quincy to utilize their great services at the Quincy Public storage near the Ship yard bridge rotary
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June 2023 by Kamila Fyda
The customer service was great!! I wish I remember the name of the girl who helped me when I wanted to cancel my storage unit, I believe her names starts with an A. Well, thank you!!
