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November 2023 by Janice L.
This bank has the worst customer service I've ever seen, and I'm 65 years old andhave worked with other banks. There is one older lady (who has a desk in the sit-down area and has an accent that I can't place), who not only doesn't know the basic rules of banking, but is beyond rude and raises her voice (in a bad way) to customers of TD Bank. On Monday, we are taking our money out of TD Bank and will also file a formal complaint against this woman. Worst of all, she yelled at my 21-year old autistic son (who has an account there).-- This happened on Nov. 25th.
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April 2021 by Lee T.
Very nice people I gave me a file folder for the paperwork.....This is the one on the Southern Artery across from the Stop & Shop!According to Yelp it doesn't exist I did a review on it probably like a month ago.They have very good seats with lumbar support*
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January 2021 by DavidLee T.
TD Bank ,,,,,,Southern Artery... Very helpful , They even have a ehrel chair ramp fron street level ( accessible ramp...)
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August 2020 by Greyson J.
Love the employees here, great customer service. They walked me through the steps and etc. Special shout out to Peter and John. Thanks for your help the other day. Really appreciate!!
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June 2020 by Bob S.
Amazing. Very good. In all ways the opposite of hancock street location. These at adams are wonderful. Very professional.
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February 2020 by Marissa P.
This is possibly the worst TD branch I have ever visited, I've visited on several occasions due to convenience. There is a total lack of customer service present in this location. The bank tellers do not introduce themselves or their names, they just say "Next!" like calling pigs to slaughter. Other TD's I've visited in NY/NJ have ALWAYS had their tellers state "Good day, my name is ____ how may I assist you today". The tellers look angry, grumpy and ill-kept, some do not speak English well and there is often a language barrier that makes it excruciating and time-consuming to complete banking business. There is no customer service training with this branch. This is one of those locations where the customer has to basically bow down to get anything done. This branch really tarnishes the awesome service I usually get at TD. Avoid TD rep. named David, I voiced that this was a horrible location and he scoffed/laughed at me then became aggressive and hostile. It became a scary situation quickly as he got angry, the assistant branch manager had to step in and tell him to leave.
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November 2018 by X X.
ATM touch screen broken again. Tellers are notoriously rude fir the most part. Bad branch! Possibly the worst I have ever been in. So much for the legendary service crap they advertise. Can't even make a deposit. Time to move to another bank