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January 2024 by Paul Reynolds
Fantastic service from start to finish. Mike, Dan and crew were awesome every step of the way. We have a 1910 house - and wanted to burn wood more safely in our existing fireplace. We chose the Vermont Castings Montpelier II - wood burning fireplace insert. Service and product were excellent. I went to two other places that treated me poorly. So happy I found the Fireplace Store!
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December 2023 by Mike Lawson
The customer service is above the norm
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October 2023 by Rob Reustle
High praise for Mike and The Fireplace Store. Great communication, the team worked clean and fast, and the job was done within the initial estimate even though it was a tricky retrofit. Definitely recommended!!
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September 2023 by George Mandell
I had a gas fireplace insert installed in my fireplace, early 2019. Just great. One of the best amenities in my house now, especially on cold or dreary days. Very nice ambiance and heat.
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November 2022 by Debbie C.
If you're having trouble with a gas fireplace these are the guys to call. Recently we put our condo in Jamaica Plain on the market because we had been living at our summer home throughout the pandemic. When I realized the gas fireplace was not starting I called Aspinwall because I had used them before. They have an office in Quincy, but we're willing to come to JP to fix our fireplace. They made an appointment for almost immediately (rare these days). They showed up first thing in the morning when I had a 3 hour window. They had the fireplace working almost immediately. They showed me how to light the pilot light in case that was ever the problem. And when I asked if I could replace the logs because I didn't t like the way they looked in the fireplace, they took them all out and rearranged them decoratively, and it looked great.When we moved permanently to our summer home in Marshfield I was pleased to see that they opened a new office here.
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November 2022 by Heather R.
Mike was a great help to me with my gas fireplace heater, he took the time to help fix an issue over the phone and was very patience. Will be using their services in the future for sure.
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July 2022 by Carlos Moreno
This is an honest review.Looking for a great fireplace store? This is it!Mike is both knowledgeable and friendly.Do yourself a favor and check them out for all your fireplace needs - signed, Carlos a happy customer
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January 2022 by Heather Romano
We love our new fireplace purchased at The Fireplace Store. Easy transaction and they set us up with a great installer (Advance Chimney) who did a quick and professional job. Including before and after photos.
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December 2021 by Nailer 11
We purchased a new fireplace from Mike 3 years ago absolutely beautiful fireplace, in those 3 years it's worked maybe 6 weeks, he just recently told me he no longer has time for me, so I have a 10 thousand dollar fireplace that don't look like it will ever work, thanks Mike you had time to take my $ 10,000.00 and then you don't have time for me, fix my fireplace Mike so I can say how great you are PLEASE !!
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May 2021 by Jill Dougan
We converted our wood-burning fireplace to a gas fireplace because we weren't using it. The smell and soot and smoke involved with a real fire wasn't fun. We wanted to keep our beautiful stone exterior and add an insert that looked like to belonged there so that we would use it more. Mike and Paul worked with us to design the perfect solution, then their expert team worked to install the gas line and fireplace. It came out fantastic. We know we will use it year-round.Every step from beginning to end was handled professionally and by friendly people who you can tell love their jobs. We highly recommend using this company if you are thinking about purchasing a gas fireplace.
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March 2021 by Colonel Sanders
Dan Sullivan, his assistant and John Walsh did an awesome job on my installation. Totally professional all the way. They left the work area spotlessly clean and made sure I had a complete understanding as to how the fireplace insert worked. Great job! I highly recommend these guys.
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March 2020 by Tamie Lawson
These guys are the absolute BEST! The service is what impressed us the most. They actually do what they say they are going to do! Go figure! They also know their stuff, which helps! Our situation was a little tricky and they knew just what to do. My fireplace is AWESOME! Thanks Guys!