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February 2024 by Sandra S
Was recommended by someone and trust me this person spoke so well about this place that I was like too good to be true! Only if I knew! I can’t believe I have not been there before…this is the best place to get your glasses…only for me say that from now on even my eye exam is going to be there!You feel so welcome from the second you put your foot in the store, the staff are nice however “Tinita aka T” is the star of the store…she will help you out in the best way possible very honest, very friendly,she will get you the pair of glasses that was made for you, she will not forget your name or face (trust me), she will make you smile and make you feel so welcome that is unbelievable…she will help you make sure you get what you want and safe you some as well…I have never felt so well treated,like she did…best costumer service ever!Please ask for her and you will never ever regret it!Even my son liked her,and got his glasses as well with her!…she was so helpful with me and my son as well! BEST OPTICAL SHOP and of course BEST STAFF (Tinita) in and out,but the best is you leave as very happy costumer! Five star well deserved!
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January 2024 by Kristina P.
This place sucks. Terrible customer service. So sorry to have bothered you with my business. I've tried going here twice and regretted it each time. Bad service information, rude front desk, and horrible scheduling conformity. Try the Visionworks in Braintree they're much more professional.
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January 2024 by Bonnie Brooker
I was pleasantly surprised that the entire appt. was so quick. 2 pair of glasses following a thorough exam and out the door in under an hour. Staff was pleasant and helpful. My new eye care location!
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January 2024 by Robin Miller
The intake was fast and on time for my appointment. My actual appointment was fast as well and I was told a lot about the condition I have within my eyes and what would work the best for me with glasses as well as contacts. Also was given a pair of contacts considering the glasses I had on had a very old prescription. I was very pleased and happy with my visit.
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January 2024 by Scott Johnson
I’ve always been treated very well by the staff at Visionworks in Quincy. They are why I keep going back. Today I had my first eye exam there with the doctor. I have nothing to complain about. Fast and friendly service from considerate people who are genuine. Thank you very much.
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January 2024 by Molly Macone (Molz)
First time going to vision and all the associates was super helpful to temporary put together my old glasses that somewhat broke and also the advice of getting new glasses
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January 2024 by wlr L R
I am not a regular posting publicly individual but I admit for this particular instance I want people to know the great level of excellent service I received from one particular employee at this Visionworks location ( Pilgrim Plaza, Quincy, MA ) this front desk attendant has been a person I have seen since I got my first eyeglasses prescription @ 20 years ago and I could go on and on but my latest visit 12/19/2023, she went what I will call beyond the VIP service level, and if she could have taken the examination for me she would have done it !! Very professional, efficient beyond the call of duty. I am grateful that she is the one person I have dealt with for many many years and God Bless Her.
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January 2024 by Amy Broderick
Not only was I able to make a same day appointment but I was in and out in what felt like no time whatsoever. I got loads of help, the doctor was fantastic, and buying my new glasses was really easy. I think they take all kinds of insurance so that was great since my insurance was recommending other doctors that were either retired or booked out until June. VisionWorks is a lifesaver!
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December 2023 by Mary Ann Andronico
Awesome staff. Friendly, courteous and very professional.
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November 2023 by Maureen Amato
Ask for Tanita to help you pick out frames. She helped my husband and I pick out frames the last 5 times.I always request her!!Dr Morris gave me the eye exam one day when I needed an exam in emergency because I fell and ruined my glasses ? The next day I went in again to request Tanita as I've had for years. All done in no time time. Wish every place had such good staff as the above mentioned.
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November 2023 by Marie “MssCheeksdaGeek” O.
The ease and convenience of finding a location, booking the appointment and being seen in a timely manner was solidified a great experience. The staff was knowledgeable and explained everything well. The doctor was thorough. I was able to try on diverse eyewear and order the ones I like. Highly recommend!
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November 2023 by M N.
From the moment I walked in, was a wonderful experience! The pre-exam technician was pleasant. Dr. Mascon was warm, and friendly and she explained everything to me. The woman who helped with finalizing the process was wonderful in helping me decide on which frames, seeing if my current scratched lenses are still under warranty and in general just made me relaxed. I would recommend coming here to anyone without hesitation!
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November 2023 by Phong Cao
We had a positive experience purchasing two pairs of glasses for our daughter. They offered us some good deals, and the sales lady was very kind and helpful. However, I'm deducting a star due to the rude behavior of the lady at the front desk. She didn’t make eye contact with us while speaking and used the briefest sentences possible to respond.
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October 2023 by Paige Maze
This was my first time since I was little being here and it does live up to the expectations. Even though I made an appointment online and when I came in and they said I was not on their schedule they were able to squeeze me in. The doctor was super kind and took her time getting to know my eyes and the reason for my visit. When I was finished they helped me get my glasses all set up and sent me home with all the information I would need even if I didn’t even wanted to get glasses with them. Very considerate and I would definitely go back!!
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October 2023 by Michael Delaney
'T' was was one of the nicest, helpful, extremely professional associates in any business I had ever met. It would be nice if people from all walks of life couldn't be more like her.
