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September 2023 by Michelle Hirsch
Rockland Trust is one of the banks that I deal with and they are always very helpful went there to get something notarized today
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July 2023 by Smiley S.
Wonderful bank and people. Always have know my name. Friendly and free checking account. Great credit card
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April 2023 by Wolf Gerald Emile
Great service !
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November 2022 by Linda Martell
I have had wonderful service withevery visit. Customer service Was excellent!
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September 2022 by Patti
My family has used Rockland Trust since I was very young.My grandmother used Rockland Trust. The employees were always very nice and professional.Thank you Rockland Trust employees. Keep up the good work.
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April 2021 by RJ Halley
Awful service. Workes love taking there time
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February 2021 by Danielle
The branch at Randolph is decent some friendly workers or they seem to try but my review is of there Rockland Trust Credit Card NEVER GET ONE! I was gonna close the account and they said if you don't close it we will give you a $25 statement credit sounds good right just for keep the account open? Yeah right I called over 5 times nobody knows what I am talking about I bought 2 items with the card one I returned one I kept every time I call you returned something you don't have enough points for the $25 dollar credit long wait times rude reps on the phone and they won't apply the statement on this billing cycle have to wait until next month I may make one more purchase over $25 to get credit statement I WILL NEVER USE THE CREDIT CARD AGAIN AND CLOSE THE ACCOUNT AND NEVER NEVER OPEN ANOTHER CREDIT CARD WITH THEM !!!!!
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November 2019 by Kathleen W
They told me they don't accept ID/Driver's licenses from outside New England and insinuated my Minnesota Driver's licence was fake when I attempted to cash a paltry $97 check drawn from their bank. They refused to honor the check. They didn't call the police to report this - shouldn't they if they're that confident I'm not who I say I am and have a counterfeit ID? Had to call their business customer who wrote me the check. Their branch advised that this "New England states only" BS is not policy, so what's up with your employees in the Randolph branch? Do the three of them just get a kick out of denying service to white folks visiting from the midwest?
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March 2019 by Timmy N.
I am a.customer at Rockland Trust and it's by far the best bank I've dealt with. They make me feel valued and not just a number. The manager kristen is amazing and extremely helpful. I would recommend this bank to everyone
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December 2017 by dede howard
Horrible service only 2 good employees. Everyone always has an attitude. If i could give no stars I would.
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November 2016 by Susan C
Have never had a bad experience in the Randolph branch. On the contrary, the associates are a throwback to a time when you were greeted by name and made to feel very valued when going to your bank. One instance in particular stands out. My elderly mother in law, who was unable to drive at the time, got a phone call from one of the ladies from the bank. This dedicated employee drove to my mother in laws house (on her lunch) to get a signature and some paperwork to finish a transaction that was incomplete. They have always treated us very well.
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November 2015 by Jennifer Malone
Always an issue going back to Easternbank
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November 2015 by john thibodeaux
Friendly employees and no hassle.
