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July 2024 by Crystal Perry
This store on Broadway (aka) Rt 138 is one of the worst cvs around and it's actually new. The wait times are out of control they don't talk to people with respect they let you know through their demeanor that they don't wanna be there. Very sad. Unfortunately walgreens don't take my insurance so I have to go there. But I would've rated it at 0 stars but didn't give me the option. I feel bad for the workers because they're understaffed in the pharmacy so they have stresses I get it but I don't ask to have health issues..
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June 2024 by Samantha Bowditch
Very disappointed and frankly disgusted with the treatment I received from the lead pharmacist. She insulted me in front of another customer and the rest of the staff as well as my child. She berated me, insulted me, said out loud that she wanted to “get me out of there” because she wanted to go home. It was the worst treatment by far. NO ONE deserves to be treated the way she treated me. That woman shouldn’t be allowed to treat customers the way she treated me and wrote me off as an annoyance to her. She shouldn’t be able to work with customers at all because she clearly can’t treat them with kindness or even common courtesy.
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January 2024 by Zombie Zoombie
Genuinely the WORST pharmacy I have ever had to deal with. The lines are always ridiculously long and painfully slow. Any questions you have are met with 'i don't have an answer, you'll have to go stand at drop off' where you are met with another line. Phone calls take forever to be answered and all you hear while standing in line is the phone alerting the staff that there are multiple calls waiting. Half of the staff has zero desire to be there and it shows. Prescriptions are usually out of stock, delayed or just not there. You will get a million automated phone calls and texts saying your stuff is ready only to go there and find out it is not actually ready. I was also given the WRONG prescription (let that sink in.) I do not recommend this CVS whatsoever. I transferred to this pharmacy out of 'convenience' of it being closer to my home but will be switching to somewhere else because it is not worth the aggravation.
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November 2023 by Shauna Bigham
The pharmacy in this store is horrible! The people are terrible! They never answer the phone. Drive thru always has an issue, so it makes you go inside. Takes days for prescriptions to be filled. The line is always long, even when there is 4 people working. I would NOT go to this CVS.
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November 2023 by Sherry Wilbur
The pharmacy was short of employees, and crazy busy...but the 3 women there including the pharmacist were so helpful and kept the flow going the best they could.the pharmacist was giving vaccines and getting people's prescription. They kept apologizing.
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November 2023 by Jenna Allyse
I understand places are short staffed and overwhelmed, this is not about the staff itself. But more so towards CVS in general. Instead of building new cvs's. Worry about staffing the ones you already have. It shouldnt take a week for a script to be filled. Thats absurd to me. I shouldnt be withdrawing from my meds because they cant fill it quick enough and are 10 days behind. And when you call they are "temporarily closed ". Utterly ridiculous. Thank you to the people for doing their best, but people seriously need their meds...
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July 2023 by Christine Lane
This should be zero stars. I just read the previous reviews and was not surprised to see that many others experienced the rudeness and unprofessional at this pharmacy. It’s beyond unacceptable. As a previous review states, the managers just don’t care. They watch the disrespectful staff and they support it and encourage it. They have no problem vocalizing how overworked they are. They hang sloppy signs in the drive through stating window closed due to no help. They are still riding the Covid behavior and excuses. Just go to Walmart pharmacy on Broadway in Raynham. They are awesome. I don’t even have to call. All of my prescriptions are automatically filled every three months on the same schedule. There was always a problem with CVS…always. When I called they would be annoyed and rude that I was calling to which my response would be “do you think I want to have to call every time I need the same prescriptions refilled?” The goal with auto refill is that there is no human interaction necessary. Dear Lord. I just wanted my prescriptions filled automatically without having to think about it. Again, I waited way too long to switch. Oh my gosh. What a difference. My prescriptions are ready on time and they are beyond polite and respectful at Walmart. This CVS was a nightmare. As a lot of the prior reviews say the staff is rude and unhelpful and act completely put upon. They blame the computer for everything as well as lack of help, even when there are six of them behind the counter they complain and are rude. I called the 1-800 # and left a detailed message with a rep about my last experience as well as leaving the store manager a message. No response. They simply don’t care. Go to Walmart. Ask for Ethan or Amy…they are beyond pleasant, respectful and helpful!! I can’t say enough about the pharmacy at Walmart in Raynham. Save yourself the headache. They even mail for free if you would prefer. Switch to Walmart. You will be glad you did.
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July 2023 by BananaLizard
insulin is never in stock when i need it. just tried calling the phone number and it wasn't working so now I'm pretty much screwed
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May 2023 by Vanessa Bloom
this review is 85% about one person working front checkout. she's always so kind, and she's always doing something extra to make sure I feel taken care of. the store is fine, I've never had a bad time in this location. plus she is always cool so it's an added bonus.
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May 2023 by Annadad71
This pharmacy is always clean. The staff is friendly and it normally has whatever I am looking for. They do a "minute clinic" for those who may wish to see a doctor but either can't or does not have the time to schedule an appointment.I would recommend using this place.
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January 2023 by Bridget Yeyman
The staff are very helpful with what they have to deal with. People coming in sick getting staff sick. I’ve had great experiences with the pharmacy and same thing with front end. People don’t understand how stressful that job is and the turn over rates are high. Give them a break they always do their best for me! That’s all I ask for.
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January 2023 by A
I transferred all my meds from Rt 44 because Broadway is closer. What a mistake! I have meds that I can't wait one day off. I am aware that ALL CVS are short staffed. However, the pharmacy staff are absolutely rude. If there was a rating of zero that is what I would choose. Also they told me to call and tell them that I need my prescriptions prioritized, so that's what I did and after explaining that I was to call, the pharmacy employee told me that it would be ready at noon as the recording stated . I told her that I would be there at noon and she said "it'll be ready" in the rudest manner. I thanked her and she hung up and I could hear it was more a slam than just a hang up. On top of that Rt 44 has longer hours and even though it seems a lot busier, I've never been treated or addressed in an inconvenient way. I'm transferring my prescriptions back to RT 44.
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January 2023 by Rinkal Patel
Please don't choose this pharmacy it's take forever to fill up your prescription, when you call them they never answer appropriately.
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May 2022 by Christine E
Would give zero if allowed. Customer service is horrible. Employees disrespectful and rude. Pharmacist not addressing issues with techs
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January 2022 by Stacey Oleary
Just stayed on phone for 52 minutes no one answering the phone. I know they are slammed but one hour what are the chances that they are even picking up the phone????