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June 2024 by Jess Boysen
Veronica, Amaya, and Jesse are wonderful - so friendly and welcoming. Fantastic customer service. Jesse even carried my cat tower out of the store and put it in the back of my truck!!!
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April 2024 by Tracey Goldman
I took my doggy for a bath and furcut and they did an amazing job. I have only had my dog a few months but this is where he will going for grooming. This was by far the best grooming experience I've had!! ❤️
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April 2024 by Mylene Buck
My pets were very happy and well groomed
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April 2024 by Donald
Very careing
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March 2024 by Lydia Morales
My pup had her nails done small dog so scared they calmed he'd and was done in less than 10 min great staff!! She slept and relaxed all the way home!!
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January 2024 by Denise Lavache
Excellent delivery service and delicious food. Will always order from Pachinis :))
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December 2023 by stacy Knott
they have a good assortment of cat toys and accessories which i appreciate. the people working the registers are nice, unfortunately the manager leaves something to be desired. i asked her about kitten food and she did a big heavy sigh and actually mumbled as she walked over to the cat food. unfortunately, this is not my first bad experience here. i've also seen this same woman being unreasonable towards the staff
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December 2023 by Julie Porazzo
Store manger Joan working Saturday 12/9 was not friendly or professional. Calling out a floor person in front of customers. Not professional and should be.roleratweStore manager on duty up front Sunday 12/10 just as unpleasant ,not professional in front of customers.. maybe be time for a new career !Floor staff and cashier's wonderful and pleasant to deal with
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December 2023 by Cooking With Mike and Friends Boston Chef
Had to stop and recently for the first time just needed a couple of cat items . As soon as I walked in the door got a warm welcome hi welcome to PetSmart can I help you find something etc.? Great first impression I informed I had never been there. They not only gave me the aisle but they also walk me over as well. Anyway on check out the equally wonderful. Being in the business of dealing with customers and business. And on a personal note walking into businesses for the the first time and needing assistance. Sometimes it doesn't go well. However PetSmart does a great job ! I'll be going back
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December 2023 by Nayara Suellen
Awesome
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November 2023 by Emily Tucker
Erin is an amazing groomer.
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October 2023 by Sarah Welch
Just as a disclaimer, my four stars are for the grooming department, because if I were to rate the rest of it, it would be two stars for lack of assistance, and the fact that they mark up their products ridiculously. For the most part, all of the groomers have been very nice and great with my pup. I used to take him to boutique shops, but stopped because Petsmart was much better. Overall, I do suggest giving them a try. My dog has a hard time with the dryer and just very high anxiety in general and they do a great job at working with that and still giving him an awesome bath and cut. The only reason I give four instead of five is because I feel like it gives such an assembly line feel and as much as I know it’s a business it’s pretty clear that we are just a number. The groomers barely have time to speak with you because they are so tightly scheduled and are always rushing you out so they can get the next one in. I do not blame the workers for this I blame Petsmart.
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October 2023 by Eric Goldstein
Always friendly pledge and accommodating. The total opposite of the experiences I've had with the staff of pet supply Plus. That's why I only go to PetSmart now
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September 2023 by Alisa Mason
Unhappy with the quality of the fish and the care of their tanks. Almost all the tanks had dead or sickly fish, and they were very barren tanks. Fish looked overcrowded and terribly cared for.
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September 2023 by Kelly Henry
I find stores like this nice but expensive..I bought some small bag dog food some cans of dog food and a new Betta fish with 3 gallon tank and spent $171....won't walk into these stores again?
