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January 2024 by kemarm
It baffles me every time I try to ship from here. 4-5 people behind the counter and not only will they not acknowledge your existence, and make you wait- but why does it take 3 of them to look at the same computer at the same time to resolve an issue? Lastly- why are they so SLOW with every thing?
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November 2023 by Elza
Excellent service
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October 2023 by Emma Farren
Dani (sp?) at the UPS counter truly went above and behind to ensure we could return an expensive package that had to be sent in today. I showed up without what was needed and she was SO helpful. Laura also helped us on more than one occasion. These ladies really know how to provide excellent customer service. We will be back! Thank you!
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October 2023 by Jennifer Chambers-Abate
Unless you are dropping off an Amazon package to return, all the employees at the printing counter are useless. They prioritize taking packages before their Staples customers. Never print here and need to pick up. This store will be closed soon anyway.
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September 2023 by Janet Canning
I went to Staples today to make an Amazon return. I did not have the return label. Dane was the employee who processed my return. She was quick and very efficient. I was very impressed with her expertise ! I also have to compliment her demeanor . Dane was patient, kind , and did my return with a great smile !Dane only works there on weekends, so that’s when I will go !
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July 2023 by Daniel
Y'all be careful printing here. The service is great, but the default paper "standard" is quite expensive at 74 cents per page. Go to the settings and choose "economy" at 19 center per page.
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May 2023 by David Homsey
They gave away my printing order. Then associate walked away, left me with no info. After almost 2 hours I still did not have what they notified me was ready for pickup. They redid the order, but list good part of my day, they really did not even tell me they was reprinting the order, just left me at counter.
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May 2023 by Madison Levesque
Ben is probably one of the best workers I’ve met! He was so accommodating and helped me! We couldn’t find what I was looking for however he definitely deserves a raise! Happy Monday ??
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May 2023 by Paul Camron
Was not busy for a Saturday afternoon. Copy attendant was very helpful.
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March 2023 by Bridget E.
I came to find a cord for my laptop to hook up to a projector. I did not know the name of the cord and came only with a picture of the plug I needed to hook it up to. Mikhaul was very helpful in finding what I needed! Thank you!
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February 2023 by Chanel Alston
Very helpful staff at the UPS counter with tracking a package that I couldn't find a receipt and needed that information.
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August 2022 by Kathy Bcc Garganta
Shout out to Sunday’s manager who helped me with a complicated return. I so appreciated his patience and professionalism.
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August 2022 by Rob F.
I went to the Staples in Raynham to use the photocopy center to make multiple copies of legal documents, only to be informed that they were too busy to do photocopies. Apparently if I wanted to make copies on a machine myself, they would be happy to take my money for the privilege, but counter service was just too much. I was in the store about 15 minutes and in that time, not one machine was in operation behind the counter. I have never before been to a photocopy center where they would not take walking business because they we so busy with other jobs. I WILL NEVER DO BUSINESS WITH A STAPLES AGAIN.
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March 2022 by S Davis
I visited this store intending to purchase an external DVD writer. I checked online first to verify they had one in stock, most listed as being sold in store were listed out of stock but there was one type on hand.Walked around the store for a little while (5 to 8 min), an associate asked a person next to me if they needed help. They helped that person and didn't offer to help me. Thinking that odd I walked by them multiple times and other associates multiple times, no offers of help.Customer service is my 'thing'. I made it a point to walk by people multiple times, including the original person obviously looking for something. Plenty of glances my way but no help. Finally I went to him again. Being close to him he turns to me and offers help.I describe what I am looking for, he looks at another associate who immediately looks at him, mentions the item, a shake of the head, brings me to a bunch of dvd boxes and an empty spot. "Looks like we're out".Ok, I'm done. Never going back there again. Not great customer service.
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October 2021 by Cheick Traore
Checkout is super fast and efficient. Very organized.