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February 2024 by Izzy Lopez
Had to have my car towed because of mechanical issues my insurance sent Atlantic Towing They said 30 mins they god here sooner Junior Showed he was very pleasant it was freezing out he came out took charge right away told be I was all set he would take care of getting g my car to the repair Shop so I could go inside and stay warm THANK YOUso much for quick and courteous service !
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February 2024 by Jordan Ahern
I didn’t catch my drivers name, but I couldn’t be happier. I lost power steering in the middle of Boston, and Atlantis came pretty quick (about an hr), and took my car to the shop. The driver was helpful, and made a stressful situation a lot better. Thank you!
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January 2024 by Griffin Noe
Ramon Vega was my driver and he was not only incredibly kind but he also fixed my car without even needing a tow! He was extremely knowledgeable and replaced the broken part with an improvised solution that did the job. Thank you, Ramon!
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January 2024 by Carmen Hollins
I was stranded with a rental car recently on one of the coldest days. Rental car company could not get me a jump/tow for over 8 hours. I started calling around myself and was able to get Atlantis to assist me within 30 minutes. I appreciate the prompt assistance and great customer service. He was up front with his prices and there were no surprises. He even allowed me to wait in his truck until my Lyft arrived. I will recommend this company to everyone that I know in Chicago!! Thanks Tony!!
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January 2024 by Wilson Kuang
They hit us with a 360 minute waiting time. Call them and they said 6 AM. BRO YALL NOT 24/7 then if I got connected through to you as a service provider at 2 AM.
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December 2023 by Tiff Paris
tried to use them through our insurance. they pushed the eta back by 30 minutes three times then after waiting for two hours, cancelled. very unprofessional.
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September 2023 by Kimberly Marin
Excellent service, came out immediately, extremely helpful and very friendly.Service: Car towing
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September 2023 by Felicia Chester
He called around an made sure I got to a place that had the right tire an affordable an supper clean an niceService: Car towing
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July 2023 by Thomas Ham
Out of state visiting and broke down at rush hour on North Shore Drive in Revere minutes before Atlantis closed. Was able to speak with Gio from Atlantis, what an incredible experience! Even though they were closing and all drivers were tied up, Gio took it upon himself to respond and get me and my vehicle to safety. Extremely professional and personable young man. Would definitely recommend Atlantis and specifically, Gio, for your towing needs.
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May 2023 by Destiny Johnson
Used their services through Progressive. My car needed to be towed from the apartment garage, which has a ridiculously small opening. They were basically one of the only companies willing and able to do it, that Progressive could find. Two employees came to help; they had to pull my car out the garage with a chain using a jeep first, then put it on the bed of the tow truck once it made it safely onto the street. They were careful and considerate, assuring me that it can be done. And it was. Thank you for your services!
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May 2023 by Rhyanna Godwin
Car wouldnt start randomly, Progressive sent out Atlantis towing. I was on the opposite side of Boston at rush hour, so I knew it would take them a few. I believe the young mans names is Juan, he called me to keep me updated on his arrival, he was very nice, and efficient. I was super stressed trying to get to the airport and I was so thankful he came to the rescue. Thank you!Services: Battery service
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April 2023 by Sean
I was assigned to this tow service by Progressive when I requested for road side assistance. I tried to get in contact with Atlantis’s dispatcher repeatedly, while waiting for close to 2 hours but wasn’t able to. I finally got in contact with Atlantis after Progressive contacted them directly. However, dispatcher sounded very inebriated, and I couldn’t understand a word he was saying. He then hung up on me. After more than 3 hours of waiting, the tow truck never showed up. I had to abandon my car for the night because it was too cold to wait any longer. I wouldn’t rely on them to show up within reasonable time or at all when you’re in need of a tow service.
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February 2023 by Aaron Lackey
When I broke down on the side of MA-2A in my little Honda Acty Kei truck, I had no power, everything shut down. My insurance put me in touch with Atlantis and they sent over a truck fairly quickly. I was on the side of the road for about 2 hours but that was pretty quick considering it was rush hour. Walter was my driver and he was so so friendly, professional, and helpful. He invited me to hop in the truck and we drove to my shop of choice and had some great stories along the way. He helped make a stressful and frustrating experience much better. Atlantis is definitely one of the better towing companies out there.
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January 2023 by Ivan Nieves
Picked up my car at 9:45am on a Saturday to take to dealership for service. Dropped it off at the wrong location, even though the correct address was on order. Would not pick up phone, calls went straight to a full voice-mail. Spent HOURS trying to track down car, eventually delivered at end of day Saturday, so have to wait till Monday for service. If your roadside assistance selects them for your car, CANCELL and request a different vendor.
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January 2023 by Elias D
Employee did a great job getting my car onto the bed with my steering. No damage done. Great work thanks for the tow.
