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January 2024 by joel mugabi
Great customer service
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October 2023 by Marsuel Mance
Very bad management.
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February 2023 by David Rivas
Quick help, and respectful staff. Always a pleasure.
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January 2023 by Sir Eggmun
Quick help, and respectful staff. Always a pleasure.
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December 2022 by Master Rivas Sr
Maya and kahina are the world's best teller and banker I go there all the time extremely helpful and friendly professional
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July 2022 by ReeFy
I spoke with maya and Tajin on the phone earlier and they hanged up my call and made an excuse that they didn’t have a mananger on duty. Disrespect workers they have on this branch.
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July 2022 by Tamara Collyer
Erion Cela, Manager is refusing access my deceased Mothers account. She passed on March 1st, I went into the branch in late March to stop the auto payments on her account. I had all the appropriate documents.I was told the process to have legal review would take 2-3 weeks and I would be contacted.I waited over two months then I tried calling for an update this past Tuesday, I spoke with a bank associate who told me I was being transferred to Erion, I let it ring 16 times before realizing he was not coming to the phone.As a result of this delay. The account has been overdrawn because of automatic payments I was not allowed to cancel and still can't.I believe this in retaliation for a survey I filled out that was not positive. Erion called to berate me over the review which was filled out the day I went into the bank to file P.R. paper in late MarchI don't understand why a bank allows one person to have this much unchecked power.
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February 2022 by Moncef Saw
I'll narrow down their disrespectful service in one incident, the clerk gave my dad attitude for handling her $1.75 worth of change (dimes and nickels no pennies) within his cash deposit, saying that they only take change if it's a roll, which is news to me.
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September 2021 by Vasil Qirici
I visited the bank with my son. The new staff at the bank was very nice, polite and professional. I opened two accounts for myself and my son and they were very helpful throughout the process. I enjoyed the time being there and even learned Roberto's and Sara's name they were very friendly. The branch manager Erion was awesome, very very professional, very friendly, made me feel like at home and he gave me quick answers to my questions. I was impressed with his knowledge and the teamwork overall. I definitely recommend this branch.
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August 2021 by Rachid Moh
Im a long time citizens bank customer and this branch is the only one i dont get good customer service no matter how . it is a horrible and sickning place.
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June 2021 by phil alegata
always a good experience.tellers are very friendly...
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February 2021 by Lina Jimenez
(Translated by Google) Excellent service friendly collaborators speak several languages and very attentive. Thank you(Original)Excelente servicio amables colaboradores hablan varios idiomas y muy atentos. Gracias
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September 2020 by kobe Ellacoya state park
Citizens is a responsible bank
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June 2020 by Arthur Kennedy
Place is a joke I stopped going here I nomaly go all the way to winthrop just to avoid the place but since Covid they shuttered the lobby so back to furlong drive nothing has changed no two tellers are the same what's ok today isn't ok tomorrow .Arthur Kennedy
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November 2019 by Phillip DiBella
This branch of Citizens Bank in the Stop & Shop store is the worst banking experience I have ever had in my 10 years with this Bank. I actually expect something to go wrong with any transaction I make. High employee turn over, poor employee attitudes, unusually slow service and extremely poor store placement all lead to a very disappointing customer experience. Citizens Bank, overall, is getting too big for its own britches. Unfortunately, they seem to be following in the footsteps of other Mega Banks.
