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February 2024 by beby love Martinez
Excellent and QualityRooms: Clean and big cleanSafety: Everyone is under controlWalkability: It's easy to walkNoteworthy details: Everyone is under control
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November 2023 by Mark Dodge
Bad experience overall.
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November 2023 by Michael C.
It was a clean room with a very good Breakfast, but overall, this Hotel was very ordinary.
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November 2023 by Jon Daley
We just needed a place to sleep and this provided that and a decent breakfast. (I just read all the negative reviews and we didn't experience any of that. The staff was friendly and helpful. Rooms were clean. Shower worked well.)Rooms were quiet and comfortable.Wifi was flaky and we ended up using my data on my cell phone because the wifi wasn't reliable enough to watch a movie with.The TV doesn't allow the external HDMI port to be used, which I was hoping to stream a movie via my laptop, but we had to just use the laptop because they have a locked remote so I couldn't switch the input. I'm not clear as to why using an HDMI port is a bad thing for the hotel.The pool was closed for repairs (and not advertised on the website). We did use the exercise room. Breakfast was adequate, not as good as some continental breakfasts, but was fine.Our only real complaint was that the road is one-way so we had to go out of our way every time we left the hotel, but it was easy to find and easy to get in and out of Boston for touristy stuff.Rooms: Seemed bigger than the average room we've stayed in, but that might be because it was 2 double beds, rather than 2 queens like we often get.Nearby activities: Walking around Revere Beach was fun for the kids, exploring shells and skipping rocks etc.Safety: Seemed very safe to me. Had no issues at all.Walkability: Not walkable at all. It was hard to get out even in a car. Had to merge into 60mph traffic from the driveway.Food & drinks: Continental breakfast was ok.
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November 2023 by Noe Buscaglia
Outdated and poorly cleaned. The worst hotel breakfast, which they better not offer.
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November 2023 by king “Khan” khan
Clean room friendly staffRooms: Clean comfortableNearby activities: Near my favorite shopping mall walmart
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November 2023 by Rob Gelfand
Nice hotel with friendly staff. Nice room. Very quiet.
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November 2023 by Shane Silva
I loved staying here. The hotel workers were great and friendly. The over night guy at the desk was terrific. I would come back just to see him. He was more then helpful with anything. Treated you like family not customers.
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October 2023 by Kurt Butt
Staff cannot be trusted. We had alcohol stolen when the maintenance person was in our room to fix a toilet issue. Management did nothing when we brought it to their attention.Hotel is located on a major highway and trying to leave the parking lot to get back out onto the highway is a death trapNoteworthy details: Staff cannot be trusted. We had alcohol stolen when the maintenance person was in our room to fix a toilet issue. Management did nothing when we brought it to their attention
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October 2023 by W. P.
Horrible wifi. We were on the first floor, walls are cement so that may have been why. Clean, but old. The parking is only $10 per night of you are flying out of Boston. That was why we picked this one.Rooms: Tired, but clean.Walkability: You will need to drive to everything as you're on a very busy road. Everything is close by.
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October 2023 by Bernitha Peake
Was visiting for a wedding in Lynn, MA so the location was good only a little over 6 miles away . The room was clean and service staff was courteous...
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October 2023 by Maureen Sheridan
I was disgusted by the cleanliness of this hotel. The bathroom was missing a shower curtain, stained tub, peeling wallpaper with mold. The floors looked like they were never cleaned. The windows were fogged and dirty. The view from the window of garbage. The beds were lumpy and small. Stained blanket on top of bed. We were traveling so checked in later for only 1 night or we would have left for another place. It was rather expensive too since we needed 2 rooms for 667.00. The deadbolt on the doorbarely closed. I didn’t feel safe. I would never stay there again.
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October 2023 by Tamira Sallee
Staff was lovely entire stay. The breakfast was well stocked with hot and cold options. Sadly this is where the good stops. On check in the first room they gave us had a visibally broken door that made so we could not get in. Room two was dirty. Clumps of hair in the shower and in the sheets, unidentified goo on the shower walls. At this point if anyone else had a room available I would have left, sadly due being Oct and near Salem that was not to be. So on to room 3. It was cleaner but for a room with 2 queens I would expect more than 1 towel. Had to go ask for more as no one answered the phone for 30 min. The room had a noticeable tilt to the front road side of the hotel. It hotel is next to a very busy road, and you will hear every car all night. Dreamed I was a Nascar driver one night. If this is the only place available give it a try. If you have options this is not what I would pick.
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October 2023 by Michael C
Bookcase last after packing my mother's house and getting her moved out it was a closest hotels in Melrose it's located right on your one so if you're looking for something in the North shore area it's a good stay. My room is clean I slept well the water pressure was a little low. All in all I had a good stay the person handling the breakfast was very nice
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October 2023 by Melissa S
The first room we checked in smelled like cigarette smoke. We were switched to another room which seemed to be bigger but really outdated and it was handicapped accessible on the fifth floor. The shower pressure was terrible, toilet would barely flush, the room seemed as it was cleaned but there was obvious unclean areas in the corners of the bathroom.The soap holders in the shower were hanging on by a thread couldn’t even put our stuff on it. Our keys stopped working, when we went to the front desk and asked for the key to be reprogrammed they just made a new key without even verifying the name on the room which felt a little unsafe as anyone can come and get a key just say the room number. Breakfast was mediocre at best. We checked in late and it was too late to go somewhere else at that point. For the amount of money they charge you can definitely find a better, cleaner, up to date hotel.
