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February 2024 by Rachelle Sarnie (Shelly)
My computer broke I was told that I have to pay to fix it..I have insurance on it but no one explained that it only covers for certain things I been a very good customer .But I just going to stop my payments
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January 2024 by LALA Loca
Good so far
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November 2023 by elisa porrazzo
Great to do business
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July 2023 by julio sepulveda
Chelsea Store “0” stars .. at least Revere tried to assisting on a short term rental.
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May 2023 by Susan Seriam
Very nice
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January 2023 by Tina Long
I personally would rather get my furniture from a second hand store than from this place because the manager in here has the worse attitude I have ever seen on anyone and personally I think he should be fired for the way him and his staff treat the public.
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November 2022 by Veronica Archer
Terrible. Experience with the new manager. .. rude. Unprofessional.. treat me ..pretty bad. As a customer. This person not have class. Or education. Never ever . Going to that store again .
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October 2022 by Felicia
We had purchased a dining set as well as a tv from Rent A Center in Revere, Ma. We opted not to have their LDW which is additional insurance on the product. I worked at the time for the same company that does the financing for rent to own. We made a down payment and was required to set up auto payments. We finished paying off the table with never a missed payment. We wanted to see how many were left on the tv. We opened our auto receipts sent to email. We noticed that we were being charged for the LDW insurance. The entire time on the table set and the tv. We fished out our contract just in case we had made some type of mistake. We did not. We did not sign the separate part of the agreement where it clearly states to sign if we would like to have this coverage. We called the store to inform them and they denied knowing about it. So we called corporate and they stated they would have the store manager call. They did call, for a payment, and we would bring up the issue to which their response was always, they would have the manager call us back. We did this song and dance for about a month and a half including with corporate. Finally, the manager calls to inform us that we were past due. We told them what they owed us and it could be given in cash or put towards the payments, which is realistic. The manager Christian, Instead of letting us speak, he was trying to talk over us and talk circles around us about how it doesn't matter and we signed a contract. Yes, but our signature was required to sign up for the additional insurance, authorizing them to debit that additional amount. Again, he had no answer, no solution, just droned on and on. He said he would call the next day with a solution. He called to day and said he was going to schedule a pick up of the merchandise which we refused. He said he had tried to give us a solution the night before. He most certainly did not. He said, and I kid you not, "it doesn't matter if you signed it we will do whatever we want." Apparently he's diluted. So we filed a civil complaint as well as with the BBB and Attorney Generals' office. With the contract, receipts, and unauthorized debit statements. I advise you not to purchase from at least this location and read reviews before applying at others. If you already have, I suggest you check your receipts and contract. Thank me later.
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May 2021 by Elizabeth Santana
Rent a center always a great experience!
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May 2021 by joe long
Excellent service as always
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July 2020 by arasely camacho
Miguel & Scott were very professional and respectful! Best service ever!!! Definitely will do business here again
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July 2020 by Donna Joyce
Great customer service
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February 2020 by Mike T
Great products for people who are in a budget the manager Jimmy is the best
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January 2020 by arty dauwer
Great place to rent or purchase. Customer service #1!
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September 2019 by Christopher Evans
Manager took his time personally to help me with my account great customer service
