-
August 2023 by W. Guillaume
The employees are always warm, friendly, and helpful. The place is always clean.
-
June 2023 by Melissa Hernandez
It's a great place to get hair and makeup
-
December 2022 by Rita Linnard
Worked for this place in the past. Very knowledgeable from the floor to the boss. Helped me have every hair colour of the rainbow with minimal damage. Great selection of nail colour as well. Always sales going on. This place knows there stuff and keeps up to date.
-
November 2022 by Jenn Camacho
The customer service at this location sucks. Yesterday I bought 3 Ardell magnetic lashes and one duo lash glue. They had a sale of buy two Ardell items and get one free. Duo was not on sale. The lash glue I purchased was dried out so I went to exchange it. I tried to get the same one but the others were also dried out, so I found another lash glue - same brand and same price. Well the clerk insisted that I had to pay a three dollar difference, because her system said I got it on sale when I didn’t. My receipt clearly says that I paid full price for it. After going back-and-forth for a while I told her to return everything and that it was really messed up that Sally was willing to lose $30 sale over a $3 difference. I will be going back to return the last item on the receipt cause I don’t give my $ to places with bad customer service.
-
August 2022 by clarissa Rippy
Love this location the girls here always go above and beyond to help you accomplish what you need. The manager who has been there for years is so amazing and knows what she's doing. I will never go to another location because the staff is well-trained respectful and the store is clean and well-organized. Highly recommend this location at Northgate in Revere Ma.
-
May 2022 by Kate Defelice
The ladies here are great! The lady with the big hair always helps me pick out the correct product for my hair! Very, very happy with this store!
-
April 2022 by Ruth Koch-Ashton
Meghan helped me pick out the perfect hair color for spray root touch up. She made it quick and easy. I'm delighted with the service and selection.
-
February 2022 by Noelle LaCorte
Been shopping here forever. Margie and Dora are staples, top notch, phenomenal women. I always go to Margie if I have a question I've never been lead astray
-
August 2021 by winehousted90
BEST LOCATION IVE BEEN TO !!!!! Both women are funky and cool :) they were super helpful
-
March 2021 by Christina P.
I LIVE, absolutely love and can count on this Sally's beauty's to have what I need in stock; I very thing is organized and clean and the staff there are so friendly and go out of their way to help you. You can tell they love their job and app have a good work ethic. They are so personable and thoughtful to the customers. I'm such a procrastinator I have (twice) showed up at 6:57, (when they close at 7pm) . After placing a last minute order, they have never cancelled it. ( Sally's Saugus store, have numerous times cancelled my order, after waiting a day for it to be put together, and always close 10 minutes before their posted closing time, they're advice and recommendation skills are lacking.) the Saugus store could learn a lot from the work ethic and the helpfulness they provide. These ladies will always greet you at the door a minute before closing (not kidding) with a smile and understanding how urgent your need is for your hair care. Plus I'm just being honest and no shaming to the girls who run the other store, When I go to a beauty/ makeup store, the way a sales person is put together; hair and attire are polished, you would trust whatever suggestions they have for you. my experience in Saugus was what didn't work for the girl helping me, (and you could tell) she'd point to the items I was looking for but no specifics after telling her it's my first time doing this and I'm nervous. Plus there is always a sales person sitting in the back doorway eating their lunch/ after smoking a cigarette. I smoked before, but the crusty smell of a ciggy in the air was unprofessional to say the least After writing this I didn't realize how important all of these little things are, I find hair care and skincare so fun and interesting, I appreciate the lovely woman who also have that in common with me to be a great experience. I love every shopping experience there 100% and always leave in a better more relaxed mood. I know you will too!
-
February 2021 by Crystal M.
The lady who works there is so flippin nice but they never seem to have what im looking for even when i go to different locagions.
-
February 2021 by Dounia soltan
Organize
-
January 2021 by Debbie Caccaviello
Awesome customer service, they know the store well and very clean. Love all the girls!!
-
January 2021 by Roz Chin Wing
Excellent customer service, saleslady was very helpful and pleasant. Love this place.
-
November 2020 by Ismelda Ramos
Great place