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December 2023 by JR
Common occurrence to see mail delivered to the wrong address. Courteous concerns about this are ignored. Mail to be delivered to the next town over can take 2-4 weeks to arrive. However, if you drop items off at Wareham they somehow seem to arrive as you would normally expect. Literally the most inefficient post office I have ever encountered. If negative star ratings were possible, this review would be maxed out on that end of the spectrum.
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September 2023 by Emily Rose
Employee was helpful at getting us set up with a new address
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May 2023 by Bell Starr
I am giving 1 star because there isn't a zero rating. The post master should be replaced. He is rude and inefficient. Apparently this is a well know fact in this area so they need to do something about it!
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March 2022 by Jason Davis
Lost my package, told me it was there on the website, then I showed up to get it, and it was apparently not there, only to then find out it was. Miserable.
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February 2022 by Orion Silva
Post master had an attitude when they lost or misplaced my package. When I called asking what to do about a missing package he forwarded me to the carrier and she had no idea what was going on. She then forwarded me back to him where he just gave me the run around and hung up.
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October 2021 by Robyn Morris
No response in getting my eyeglasses that were delivered to the wrong address! Also a package was delivered to an address in Rochester when I live in Mattapoisett? A kind person made sure I received it thru FB. How bad is this?
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October 2021 by Jack Vaughan
Shipped things from here multiple times and never had a issue. The office is well kept and the staff are always very helpful to a illiterate poster like me.
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March 2021 by Kathryn Sylvia
I Had Door Dash and Amazon deliver to my house on Saturday however the lazy postal worker put down that there was no access for delivery. Just too lazy with no regard for people needing their delivery in time.
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April 2019 by Melody De Costa
worst post office around. We try to pay extra when we can to keep stuff out of their hands but it's not always an option. Half the time when UPS is supposed to hand a pkg off to them they don't and they bring it to us The must know how bad the post office is. We get the wrong mail or no mail. at least 3 times a week stuff that is in their own email showing what is being delivered doesn't make it and often they say they can't deliver packages because it's blocked which it never is. Sometimes they say it's blocked after delivering a box..I guess because it's too much work to drop a second box
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March 2019 by Melody D.
Worst Post Office every. They can never manage to delivery what they should. They bring some packages then say the box was blocked and they can't bring the others. Just super lame.
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December 2018 by Toni Link
Absolutely unreliable. Wrong forms, when checked wrong information and generally inefficient. No wonder mail delivery services other than PO are getting a second look. Unbelievable!
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November 2017 by Kate Lanagan MacGregor
I was at the Rochester Post Office yesterday, and realized how tough their jobs are. Long days on the feet, (always) impatient people,overloaded from holidays... I realized I had been guilty of being impatient often. I decided to regroup, give them a break and bring my phone in to answer emails if I have to wait. They have always been helpful, and they care about us! We use the USPO a lot and appreciate the convenience!
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October 2017 by Nicole Wilkinson
I have always had a good experience with this location. The grounds are well kept and the staff is very nice. The box prices are also very reasonable. I don't mind the extra few miles to do my business here.
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June 2017 by Valerie Murolo
Always a disagreeable experience when speaking with the Rochester post office. The customer is never right and no amends to make things right . Worst experience was when my mother passed and the carrier took the word of a unknown person who lived in my mothers building to stop delivering the mail When I tried to pick up the mail even with her death certificate I couldn't get it No apology for taking the word of a stranger Had no right Other numerous issues with not delivering the mail etc. much rather have my old POBox and have the wonderful staff at the Mattapoisett Post office especially Dennis. Always a pleasure Take some lessons Rochester
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May 2017 by Susan Mello
Building is always clean and maintained..parking lot can sometimes be busy...almost everyone that works there is friendly and helpful.
