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January 2024 by L D.
Pharmacy staff were nice! I got my vaccine appt quick no waiting, and it didn't hurt! Thanks :) Always something fun in here. The prices are better if you enter your phone number, or look things up online and submit the order for pickup, because sometimes online prices are a bit lower. Like any drugstore nowadays if you buy makeup, check first that someone didn't open it to test it. Sad but with lipstick etc at $15 to 20, people apparently are not willing to take a chance of getting the wrong shade... Photos- imho they're usually pretty good here compared to other stores in the area! Wherever I order photos, I call ahead to check that the machine is working and someone is on duty to run it. It's pretty fantastic to be able to get same-day posters, greeting cards, prints etc and they often have discounts on the website. I love the peel n stick posters. Staff overall are usually nice and want to be helpful in my experience
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December 2023 by William Story
The pharmacy staff is friendly, knowledgeable and professional
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November 2023 by Anthony Collins
Slowest pharmacy I have ever experienced
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October 2023 by Facundo Argüello
They're understaffed, but they put their best effort. Kervin went out of his way, even at personal cost (as he had to go), to see to my photo needs with dedication and very good humor. Staff is always smiling, even when overworked, and generally have a good attitude.
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July 2023 by Lasya Nandula
Been there to collect my prescription refill. Poor customer service, and lack of attention to what the customer needs. I got an incorrect prescription refill despite, the number of requests for the correct one.
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July 2023 by Caroline Evans
Having worked at a Walgreens pharmacy for several years in the past, I understand how hard this job is, but the techs and pharmacists at this store have always had a good attitude and and very helpful. The Walgreens system makes it so that if one person in line has an issue, it holds up the whole line- that’s not the fault of the employees here, it’s a fault of the way Walgreens operates its pharmacy. I don’t mind waiting in line for a bit; the staff are always very friendly and fill my prescriptions quickly. Every time I’ve had to call them for something, someone has picked up in seconds-minutes. As someone who works in retail pharmacy, I understand that is genuinely very tough to do, and I applaud them. I think many are very harsh when judging pharmacies due to lack of awareness of the difficulty of the job (especially being a pharmacy tech, one of the most thankless jobs there is), but this store really does better than most.
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July 2023 by Yvonne Young
The pharmacy staff are very helpful. I’ve never had an issue. Some medications they don’t have but they will try to accommodate by calling another Walgreens pharmacy for you if you can’t wait for them to order it. Everything is locked in the store because of thefts. If you’ve ever had something stolen you should understand why.
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July 2023 by Maggie Andrews
Do not go here to get your photos developed if you don't want to risk the store literally losing them. They say it takes two weeks for your photos to be ready and they will not call you when they are ready for pickup because of understaffing, which I understand. I dropped off two disposable cameras to be developed a month ago and they have no idea where they are. I went to the store yesterday and they told me they would be ready tomorrow (today), but to call in the morning to make sure before I make the trip out. I called this morning like I was told and the woman who answered the phone assured me they were ready. So I go to the store this afternoon to pick them up and they start looking for them and can't find them anywhere. They told me to come back in a few hours when an employee more versed in the photo department was working. So I just went back and he told me they were not ready still. He even told me to call back every other day to check if they're ready or not. Like ??? They need to have a better system for this kind of stuff because I'm extremely frustrated and concerned that my photos I took on vacation are lost forever.
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June 2023 by Linda D Spitz
Very prompt and accurate order delivery last night. Thanks!
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March 2023 by Mike Durr
Pharmacist on phone was very unhelpful and rude, and consequently I haven’t been able to have my medications filled for a few days. Going back to CVS instead.
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January 2023 by matthew blicher
This Walgreens is extremely slow and picking up a prescription takes 45 minutes no matter the time of day or day of the week. The pharmacy seems to have no protocol whatsoever for handling customers who have long, involved questions.Every time I go, I am stuck behind somebody who spends a half an hour up there, and I have to wait behind them while my request to pick up a prescription takes 2 seconds.I really wish that they had a better way to handle these people, who I understand have legitimate financial and medical needs. Like I wish that they could have them go to the side and talk to somebody, “like say, hmm, I’m not exactly sure, maybe Dan can help you with that”. I used to work at a grocery store and we did things like that all the time.I really want this pharmacy to do better, I’m not angry with the people who need the assistance, and I’m sure the people behind the counter are doing the best they can, but I am extremely disappointed in my experience as a customer of this Walgreens, as it turns something that should be a quick, easy, and painless errand into an ordeal I dread for days on end, and waiting for prescriptions to be refilled here has more than once made me extremely late for important things.
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January 2023 by Luke Gordon
Abysmal - need to wait hours for service, and everything is locked. Needs 5x more employees. What a joke hire more staff
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December 2022 by Jook Sook
The pharmacy at this location is horrific to say the least. The staff is rude, unmotivated, and would rather sit on their phone than help a customer. Isabelle in particular was extraordinarily rude and refused to assist with issues regarding my prescription. Avoid this place like the plague.
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November 2022 by Brianna
Was hoping to switch pharmacy today. I Spoke with Simon on 11/02 at 10:18am and the pharmacist in regards to a prescription for my own personal needs. I asked for my drug for a 30 day quality BID. When Simon came back he told me had 30 so I asked 30 pills ? 30 boxes? He began screaming over the phone saying "you told me 30mg"! I couldn't believe this man was speaking like this to me. I was shocked because I never experienced this with any other pharmacy I've ever used for my own personal needs or for patients. I tried to explain you didn't ask me for her quantity but I assumed you knew it would be 60 because of me saying BID for a 30 day supply. I'm assuming they are dealing with a severe amount of customers and the stress of the day melted into the phone call with me. I asked to speak to the pharmacist and I tried to explain the situation and she began talking over me as well.I then quickly realized this is not a tech issue this is just the culture of the pharmacy staff at this location. I felt extremely disrespected and felt the need to yell so she would stop talking over me. Me speaking louder didn't solve this communication error due to her actually not listening to me. I've decided to stop the transfer of my medications to this facility and send to another one because of this. I think these staff members are under severe stress to where they feel they have to constantly speak over someone who simply trying to say one thing. I describe my experience with this facility as disgusting and I don't know if their behavior will fall faith to a medical error because of not listening to the patients needs. I hope management can have a conversation with staff members on how to speak to customers or try to find ways to decrease the stress these individuals have. I made a complaint to Walgreens headquarters because of this experience and will never be using this location.
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September 2022 by Faisal Jani
Frank friendly humble respectful Victoria friendly helpful pamely very friendly helpful amazing work at brookline Walgreen she cover here 1 day