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November 2023 by Megan Macrae
Amazing work!
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August 2023 by Durrell Martin
"Good quality" doesn't say enough! Browse the show room and you will see the excellent workmanship on every piece in the showroom. The owners, craftsmen and installers are very friendly and will make your project as their own and take good care of you.
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May 2023 by Jeff Piacquadio
Lawrence was top notch. Dan and don were most helpful. And the the install crew were professional . Also the cabinets are like pieces of fine furniture. Thanks for the experience. Jeff and KelliService: Custom cabinet design & installation
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September 2022 by John Sabrowski
They build beautiful furniture and cabinets. We love ours and can’t wait for our custom island!
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May 2022 by Dan Godin
Honestly I’m not too impressed! I’ve lived in Russell for 30 years and have never visited this place before. Currently Working on Buying my first home and been shopping around for furniture. With the inflated market, I’d rather spend the extra money on something hand crafted from my hometown that I can hold onto. My grandmother “Referred” me in after she visited with “Don” to look at Bed Set’s a few months back! Wednesday Afternoon, After walking through there showroom with my grandmother and nobody greeting us, I walked into “Don” who was sitting at the counter. I told him I need a new bedroom set as well. He immediately told me that the basement where all the bedroom sets are is currently under construction. Not a big deal, I understand! I told him that I found a bed I like at Raymour but it’s $4500 for poor quality material, and as a Sales Professional myself, I can’t justify that. I told him I would like the same style bed set to be hand crafted and just spend a little extra money to only have to do the job once! Because my current bed set is falling apart, and I’ve only had it for 6 years! He immediately blurted out “well it’s going to cost you like $10,000 minimum!” It honestly was pretty rude and almost felt condescending like he knew it was out of my price range! My grandmother agreed that it wasn’t very professional. On top of it, there was an older gentleman in the showroom I didn’t know? Maybe waiting to talk to Don?! But I felt a little embarrassed. The whole time I continued speaking to Don, he was rushing me to finish and trying to take my information to call me back later with a quote! Absolutely no respect for me and what I was trying to accomplish! I did ask to see some bed sets and wood styles. He showed me a few downstairs but it almost felt like he was distracted the entire time and wasn’t really listening to what I had to say. So I left with a bad taste in my mouth. I just had a bad experience with a bad salesman not a big deal. I can still build and purchase a bedroom set, but when I get the quote I’ll ask to work with someone else who cares! I was promised a quote to be sent via email later that day or the next.It’s Saturday now. I called back at 4:30 today which they close at 5 and seemed to catch “Don” of guard! Terrible customer service on the phone as well! I said I still haven’t got the quote. He said “oh I forgot, I apologize!” I asked if he still had my contact information, he says “I believe I have it somewhere? I just have to find it…” Are you kidding me?! Then promised me that I’ll have it by the end of the work day today. They close at 5. It’s 630 and I don’t have a quote! I’ve wanted to build a bed with this place for the past year and do a kitchen remodel with them on my new house! But I think I’m all set… it’s a shame.
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September 2021 by Danny Nesen
So far our experience has been awesome! We put in a order for a new kitchen table, computer desk and bookshelf. From walking around their show room, all their builds are strong and flawless - professional work. I believe their work blows any typical furniture store out of the water. We look forward to seeing how our order comes out!
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September 2021 by Ruth paradine
Fabulous custom kitchen, designed and built by these folks. They know what they're doing!!!!And service is great even three years later. We had a small issue with a roll top cabinet and they came and fixed in within a week....no charge
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September 2021 by Theresa Racine
Countryside Woodcraft did a wonderful job on our kitchen cabinets, from designing a much more efficient kitchen, to making quality cabinet that are far superior to anything out there, to an outstanding installation. I love walking into my kitchen everyday. We get compliments from anyone who sees them. The staff was wonderful to work with and responded to every question or concern or change that I made (which was not much since the design was perfect). If we ever move we will use them again. Well worth the money and then some!Services: Cabinet design
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October 2020 by Kathryn Strohmenger
Amazing showroom. Many different kitchen cabinet setups. The employees are all so patient and over the top with their help. They have no problems coming back to tweak the smallest adjustment. The cabinets are beautiful and well made. I "love" my kitchen and laundry room.
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October 2020 by Colleen Blanco
We are so pleased with our kitchen cabinets, and working with Lawrence and his team was a great experience. Definitely take a day to visit their showroom - they have many different options and it’s helpful to see and discuss all of them. Highly recommend!
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September 2020 by Glen Buckley
We first learned about Countryside Woodcraft through a mailing they did back in 2015. We visited their showroom and were impressed by the craftsmanship of the pieces we saw. We worked with their sales people as well as their designers to create a custom piece for our family room. We were so impressed by Countryside Woodcraft that we continue to return for all of our furniture needs. To date, we have worked with them to create a sideboard cabinet, linen cabinet, bathroom vanity and a bench as well as bought items off their sales floor.Our latest and most ambitious project is a complete custom kitchen. They offer a free kitchen design workshop which is very educational. These workshops are worth the time as they point out the common mistakes that people make as well as showcasing the latest options in kitchen designs.They continue to work with you throughout the project ensuring their design meets your needs. They sought out our approval at several points of the project ensuring there would be no issues during installation. Countryside Woodcraft works well with the other contractors to ensure all the components of the kitchen fit as they should. Everyone who walks in to our kitchen cannot say enough nice things about it, including a friend of the family who is a finish carpenter. We have had numerous requests as to who did our kitchen and we happily tell them. Very professional and personable is the staff as well as the installers at Countryside Woodcraft.The finished product that Countryside Woodcraft delivers is built to last. As the saying goes, “You get what you pay for”, that is certainly true with Countryside Woodcraft. We love both the furniture as well as the staff and will continue to do business with them for years to come.
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September 2020 by Purr McEwen
We love Countryside Woodcraft in Russell! They designed and built our kitchen, dining room , and bed room 12 years ago and we are so pleased with their beautiful craftsmanship. So of course when we wanted some new tables and a corner display cupboard for the living room, who else would we call! They did a beautiful job, everything is just what we wanted - and they matched the stain and finish to the original wood so you would think we had it all done at once. They are excellent craftsman who stand behind their work!!
