-
January 2024 by Trevor Anderson
Hi there.I came in shortly before the holidays needing help activating my new phone. I just came over from T-Mobile. I was assisted by David Lara and couldn't be happier with the service provided. I previously spent almost an hour trying to work with the help desk and was unsuccessful. David got me in, and within 10 minutes my issue was taken care of.I work for a technology company and do tons of business from my phone, so being offline for extended periods of time isn't usually an option for me, thanks to Davids outstanding service, I was able to get connected.Thank you David!
-
January 2024 by Ivy Muldoon
The sales associates were friendly and professional. They inquired how they could assist us and asked us key questions to better serve our needs. They provided us with workable options and made recommendations. From start to finish, we felt heard, understood and supported. We left the store with brand new phones and a better package than what we had. I highly recommend!
-
January 2024 by Dom Ross
went to the store to do a upgrade and kevin was amazing! these guys were great!
-
January 2024 by Matt Chafe
I recently had the pleasure of working with Matt at AT&T, and I must say the service was exceptional. Matt went above and beyond to assist me, not only ensuring a seamless experience but also finding ways to maximize savings on my plan. His expertise and dedication to customer satisfaction truly stood out. I highly recommend Matt for anyone seeking outstanding service and value at AT&T. 5 stars!
-
January 2024 by Kevin Martinez
Came into the store with issues regarding my phone. They were able to resolve it and helped. Very polite team working there since they all assisted in helping me out.
-
January 2024 by daviel lara
The guys in the store are so nice and professional , very greatful for there service!
-
January 2024 by Carol Carter
She was horrible ?
-
January 2024 by Mike Ariely
Like other said, DO NOT go to this store. They will add a bunch of stuff to your bill and claim they didn’t do it. All to make an extra couple bucks. Two faced. All of them. Stay away.
-
November 2023 by Sophia Nardone
Kevin and all of the guys at this store are seriously so nice and helpful!!!! Kevin helped me set up my phone all of yesterday and today and were so patient and helpful with me. So refreshing to talk to nice people!
-
November 2023 by Rosemary Kelley
I am so impressed with the help I received today..I had gone too the Lynnway store and was told...Oh Well there's nothing I can do..Went to the Salem store and my problem which they had not seen before was corrected..The team took the extra time to help me and they solved the problem and we all learnt something new..I felt like a valued customer ...thanks
-
September 2023 by Alicia S.
I was ready to cancel my account after dealing with customer service online and my home store. However the manager Kevin was amazing and the only reason that I am still a customer there. It's so hard to find somebody that actually listens and fixes the problem but Kevin went above and beyond.
-
July 2023 by Dmitry Kaplan
Do not go to this location. They're not ATT store, they're just "authorized" resellers. They will put things on your bill that you didn't order, they will make you spend hours and hours on the phone with ATT which will not be able to help you because these crooks are "authorized" resellers and not actual ATT store. I am stuck with ATT and their insane fees for another 18 months and will be leaving as soon as I can. Avoid these crooks. If you must use ATT, go to actual ATT store!
-
June 2023 by Linda Duchin
The staff at this store spent over an hour with us helping navigate a very complex phone transfer. They were patient, well-informed and very helpful. Thank you very much.
-
May 2023 by Taryn Flowers
I was at the store for a few hours recently getting my kids Apple watches sorted out. Perla helped me both times I was there and she went above and beyond!!! She was incredibly patient, and although it was quite busy and time she was alone, she handled everyone's issues very calmly and was very nice and made you feel well taken care of. She even gave my son a rice crispy treat because we were there for so long and he said he was hungry. I can't recommend the store and especially Perla enough!!! Thank you!!!
-
May 2023 by A C
I had a great experience with Perla! She was so helpful and patient with me while I tried to figure out how to get the information I needed to transfer from another carrier to my husbands account. What could’ve been an otherwise frustrating situation was pleasant and easy because Perla made it so. Thank you!