-
January 2024 by mark q
This dunkin is amazing! Best Dunkin I have ever been to. Ever since their remodel, I feel as if the food and the service has gotten undeniably better. The staff are all very kind and are able to help with whatever you need.
-
December 2023 by Richie Mateo
25 minutes for a coffee, nobody knows what’s going on in
-
June 2023 by Carol Everett
This location is the worst Dunks location Ive ever been to. They can not get a single order right, have had burned coffee, cups are always leaking, mobile orders are not made until you get there. Parking lot os awful, place is always dirty. Was just redone and AC doesnt work… everything about it is awful.
-
February 2023 by Micaela deChaves
It's Dunkin.
-
February 2023 by Kym Malik
I come to this location multiple times a day and have watched the place go from the 3* rating I gave it on my previous review to the rating I felt compelled to update. Getting a manager in here that holds the staff accountable and is present and supportive at the same time is exactly what they needed.I get the same sandwich every morning and it bores me but it's what the nutritionist says so I do it. Getting it made well makes it easier to handle. CeCe has brought it to an art form ?. Keep up the good work guys, it shows!
-
February 2023 by Aman Da
Location is really hit or miss, but really bad lately. Past month or so coffee was not very good, I’ve throw at least three coffees away in January/February of this year from this location, which sucks.Coffee rolls are usually pretty good though and staff is always friendly.Probably staying away from this location even though it’s so convenient
-
January 2023 by hernani gomes
I buy coffee from here every morning. The manager is very polite, takes very good care of me also one off the best dunkins around..
-
January 2023 by Luciano Teixeira
Great service at this DD here in Salem. The manager was very friendly and helpful. Great experience for someone who needed some caffeine. I would recommend for great service.
-
October 2022 by Shannon Teresa
Showed up at 7:45 pm on a Saturday closing time said 8 PM I could hear someone playing music and singing inside. There were donuts on the shelves, but the doors were locked and I could not get a coffee and while I was waiting to meet someone I saw several other people try the door and leave as well. It happened today, October 8, 2022. A random Saturday in October is not the time for a place in Salem to close earlier than the posted time it’s going to be very bad for Business. Locals will not like it. I didn’t get dine in, takeout or delivery because they closed early I got absolutely nothing! Thank goodness for Coffee Time up the street saving the day!
-
October 2022 by Shannon Bertrand
Showed up at 7:45 pm on a Saturday closing time said 8 PM I could hear someone playing music and singing inside. There were donuts on the shelves, but the doors were locked and I could not get a coffee and while I was waiting to meet someone I saw several other people try the door and leave as well. It happened today, October 8, 2022. A random Saturday in October is not the time for a place in Salem to close earlier than the posted time it’s going to be very bad for Business. Locals will not like it. I didn’t get dine in, takeout or delivery because they closed early I got absolutely nothing! Thank goodness for Coffee Time up the street saving the day!
-
October 2022 by Alana Forrester
Normally I have an average experience but today the lady working was so rude to my friend and I and I’m really big on customer service
-
August 2022 by Mike Suicul
This is the worst dunks around. I live close so I go for convenience I order a LG iced regular they give me hazelnut on many occasions, they don't care about customer service they act like it's your fault they give the wrong coffee,the doors are always locked when you try to walk in, the man who I believe that owns the place screams at you through the intercom with attitude because he just wants you in and out(the guy in the little shorts) then proceeds to tell be its not his fault because there is only two people working and walks away saying things under his breath. He used some dirty cup to scoop ice out to place in someone's order. Do yourself a favor drive down bridge st to the corner of Boston st go to that dunks the girls in there are great the coffee is always on point and your treated ? percent better.
-
August 2022 by Robert Schmidt
My wife took two bites out of her donut before she threw it away. She said it was the driest donut ever. Maybe we should have kept it for a spare tire
-
July 2022 by Travis Rivera
This dunks always forgets my flavoring in my coffee and I've spoken clear on my order plenty of times and I've been in when no one else was and still got my order messed up
-
June 2022 by Mike Lucius
This is the worst dunks around. I live close so I go for convenience I order a LG iced regular they give me hazelnut on many occasions, they don't care about customer service they act like it's your fault they give the wrong coffee,the doors are always locked when you try to walk in, the man who I believe that owns the place screams at you through the intercom with attitude because he just wants you in and out(the guy in the little shorts) then proceeds to tell be its not his fault because there is only two people working and walks away saying things under his breath. He used some dirty cup to scoop ice out to place in someone's order. Do yourself a favor drive down bridge st to the corner of Boston st go to that dunks the girls in there are great the coffee is always on point and your treated ? percent better.