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December 2023 by Jordan Pimentel
Great job ❤️love the dunks I go like every morning and they treat me
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November 2023 by Jose Cabrera
Worst dunkin I have ever been to just horrible.
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August 2023 by Marc Frigon
Loved the speedy service and delicious donuts. Special thanks to Maria who served us our order with a smile at the Highland Ave. location. Thank you Maria.
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August 2023 by David LeBrun
I'll never understand why this location's drive thru moves at snail pace. If you're going here, put an hour aside.
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July 2023 by Danielle Downing
They're fairly quick for a smaller store. For the employees I've met, they were very kind. Though the lines get long, that's to be expected given the location.
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July 2023 by Cynthia Barrett
Bagel was inedible. My daughter couldn't even bite into it it was so stale and burnt.
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February 2023 by Johanna
The cashier was so rude & full of it! Didn’t look like she wanted to take my order at all what an arrogance
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February 2023 by jeffrey kines
Plenty of parking. Great service. Next to car wash 2 for 1 deal.
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October 2022 by Steven Michael Hachey
The women who were working there were absolutely amazing. They were very kind and pleasant to be around. Also it was very timely, my donut arriving in less than a minute (granted I was the only one there), but nice nonetheless.
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October 2022 by AnnMarie Temmen
Service is hit and miss. One lady that works the windows in the morning is awesome, another one…not so much. Good is also hit and miss. Avocado toast is almost never actually toasted so the bread just turns into a soggy mess. Coffee has been fine, nothing special. If it was for the location, I probably wouldn’t go to this Dunks.
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September 2022 by pamela hernandez
Horrible I went there 9-18-22 at 3:08pm I was very disappointed with the costumer service , they charge me extra and I went back And ask for the second drink . They never apologized for charging me double and ignore me for almost 3 min walk away come back with a horrible attitude. Never going back to this location again . ( I was never rude or disrespectful.)
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September 2022 by Jeffrey Hornsby
Absolutely the worse place for walk up window service .They basically ingnore you. If you can even get one of them off the phone.
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June 2022 by Lisbet Moreta
it has been my worst experience shopping at dunkin' donuts the girl talked to me with a terrible attitude made me feel miserable when i just wanted to stop by For a cold coffee on a hot day.
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June 2022 by Marc F.
Always happy with the friendly service and food at Duncan on Highland Ave. Salem MA. They are always very efficient too.
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May 2022 by alex e
So so so friendly!!!! And the puppaccino with a munchkin made the dog VERY happy :)