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February 2024 by Ellen Kayser
Seamless experience! Our floors were installed in 1 day. Highly recommend!
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February 2024 by Mary Ned Fotis
All carpeting, bathroom vinyl flooring and baseboards for four-room office suite. Bill Crouch was responsive and supportive, offering a variety of options, accommodating scheduling to coordinate with painters and electricians, and completing work in timely manner, while suggesting minor enhancements which improved the overall appearance. He responded promptly to all questions and concerns, even sending charts with measurements while on vacation in Mexico. He was a pleasure to work with and I recommend Floor Coverings International without reservation.
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February 2024 by Julie Kuyumjian
Great service,professional and on time.
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January 2024 by Art McDonald
My wife and I are thrilled with our new vinyl flooring with beautiful wooden baseboards. The workers were fabulous and the contrast with the previous carpeting is amazing. Our local contact, Bill Crouch, was a great listener and an enthusiastic participant as we went through the process of choosing what type of flooring. We feel blessed to have been referred to him and are totally satisfied with the outcome.
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December 2023 by Emily Katz
Bill was great, helped us pick great carpet and came back to make sure everything was right once the work was done. We love that he is local and definitely recommend him and will use him again in the future.
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December 2023 by Kate R. Richards
Working with Bill was such a great decision. We wanted to to do an update to our home on a bit of a compressed schedule. Bill listened to our needs and was a great partner through our project. He set realistic expectations with us on our project (budget, timing), was honest about what type of flooring materials to pick in order to be happy, and made sure to check in with us multiple times throughout the process. Our room looks amazing. We plan to use Bill again as we work on more home flooring projects. Do yourself a favor and give Bill a call. You wont be disappointed!
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November 2023 by sassan tabatabai
Great work. Very professional. Would certainly use them again.
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October 2023 by Ray Ardehali
Bill and the crew worked seamlessly to ensure perfect results
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September 2023 by John Fedas
This company went above and beyond they showed up on time. They left Our showroom. immaculately clean everyday. They made one installation item That was in the contract I approved but I didn't likes look for the showroom so the product was exchanged without question, and with no additional cost, they are easy to work with and to deal with and a great value.I Willl use them again and again for installations for my customers.
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September 2023 by Paul Donovan
We had a fantastic experience with this company. We own a few rental properties and when doing rehab, we often have to deal with numerous different floor surfaces. They do it all from title to laminates to carpet to wood floor refinishing and more. The process was speedy and professional from consultation through installation and Bill was in touch with us every step of the way. I highly recommend these guys.
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August 2023 by Melanie Andrews
Amazing, amazing, amazing!!! My new luxury vinyl floors are drop dead gorgeous and look like real wood! I had decided to give up on my pine floors in my antique home due to an active life with kids and dogs that had my floors looking horrendous! I didn’t want to refinish soft pine floors every 4 years so after having an in-home consult with Bill, I landed on luxury vinyl. Installation was two days and now my home looks so amazing (pine floors remain underneath in case I ever want to go back to the pine). The floors are soooo easy to clean btw! All in all Bill and his team went above and beyond to make the experience fit my needs. I can’t recommend him enough! You will be happy when you turn the process over to a custom experience with Bill who wants to see his customers pleased with their floors. You just don’t find customer service like this much these days. Stop reading and call him now! You will be thankful you did!!
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July 2023 by Ruth Bell
They got in touch with me promptly, offered to help, and could provide service when I wanted and needed it.
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July 2023 by Michael Gitelman
It was a pleasure working with Bill. As an architect, who works with contractors all the time, I don’t see this level of professionalism too often. Bill was involved in every step of the project - from beginning to end. He helped with the material selection ( thank you, Bill, for the extra time you took to select the ideal color!), and was able to work out a perfect installation schedule. He was present during the installation process and made sure that every detail was done at the highest standard. The result was fantastic! Thank you, Bill, I look forward to working with you again!
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June 2023 by Jessica Torossian
I couldn't be happier with my experience with Floor Coverings International. After months of trying to figure out LVP options on my own, working with Bill was a breath of fresh air. Because they are product neutral, I never felt pressured to install a particular brand, and was able to get any questions I had about the products answered. We were very particular about the overall look of the flooring and Bill was very attentive in acquiring samples. They were able to work with our timeline and the floor looks fabulous!
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June 2023 by Ashley Meagher
Bill and his crew did an awesome job on our basement floor. We were able to get on the schedule very quickly and we could not be happier with the end result. We highly recommend using Floor Coverings International!
