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January 2024 by Melissa M
Best place to buy chocolates in the north shore. They deliver and they are quick.
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January 2024 by ItsMe Greg G
This place is 100% a solid 5 star Gem hidden in the back streets of Salem. Down by the water this chocolate lovers paradise will sure to hit the spot ! Must try.
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January 2024 by Mel Beano
35 years... still love sweet
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December 2023 by Sabina Seligmann
I don't really have a sweet tooth, and I'm "meh" about chocolate in general. I was given a box of assorted Harbor Sweets chocolates and WOW! They're delicious, and have a great texture. Fantastic!
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December 2023 by Kyle Malone
Beat chocolates I’ve had! Tried them today for the first time… they definitely earned a life time customer!!!P.S. I’ll be by soon for that tour!
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December 2023 by Chuck Binda
Excellent chocolate. Salted caramels are the best.
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December 2023 by Paul Mahoney
My top chocolate fix for sure. Janice made everything right.
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November 2023 by Linda Whiley
My order arrived with only half my chocolate boxes. It was proudly packed by some one who could not count or stole our chocolates. Customer service is MIA. Perhaps because of too many complaints? Please fix our orders or refund the us for products not sent!
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November 2023 by Daisy W.
Placed a large order with multiple of the same item. Only received a qty of 1 of each item instead of 3. Their onsite shop packers forgot or stole the rest of our order. Now, I am out $200 of product and customer service is too busy to respond.
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October 2023 by Cha Free
Love the chocolate options. It was nice watching the chocolate’s being made. I love the Sloops. They are great.
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September 2023 by Matt
Terrible customer service. Ordered an item that was $30. Paid for overnight delivery. They charged $30 for the overnight service. They charged my card immediately. Then, they waited 7 days before they bothered to put the product in the mail. They clearly couldn't care less about providing even basic customer service.
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September 2023 by Mychal Ford
Great stuff and helpful staff!
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August 2023 by Courtney Julian
I love how you can see the machines working and how the chocolates are made. I'm from Salem and I love going in this place. I love the sweet sloops and their white chocolate is the only while chocolate I will eat!
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July 2023 by Carl T
What can you say, factory shop with views into factory processes. Fabulous chocolates with free tasting for customers. Good parking also as its a good walk from main road
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June 2023 by Evan Russo
I’ve always had the utmost respect for this company’s quality in their goods but a recent interaction has left me questioning their business practices as well as their ability to respect others. Do better.