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March 2024 by Kevin Nyren
Absolutely Amazing Easter Brunch Buffet. Fresh Hot Food Vegetarian Choices . Magnificent Atmosphere Beautiful inside Historic Hotel Plenty of room in all areas for setting. Service was Awesome Waitress was right on top of every need. Thank You all for Amazing Time.
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March 2024 by Maria OConnell
Didn't stay here, but attended a conference. The staff was fantastic, the food was great, and they made sure we were hydrated and our presentation areas were set up.Nearby activities: Close to all the fun stuff in Salem. Across the street from the Witch Museum.
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March 2024 by Along the Way in USA & Beyond
We ate at Nathaniels at the Hawthorne Hotel.The chowder, by far, was the best we had during our visit to Salem and Boston! We also enjoyed the quinoa salad and truffle fries.The wait staff was very helpful.We highly recommend this restaurant if you are visiting Salem.Nearby activities: Tours galore!Walkability: Very walkable.
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March 2024 by Dan G
The hotel is beautiful. It would have been nice to have a small refrigerator in the room. Also leave the privacy hanger on the door the entire day if you do not want housekeeping to go in the room. We were in the process of loading the car and came back to housekeeping in the room and we felt rushed to get out. It was not even 10 am. Check out is 11.
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March 2024 by Scott Nadeau
Good is amazing. Best onion rings and haddock in town!
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March 2024 by C
The good:Great location, Every staff member was wonderful, the food is EXCELLENT. Nice historic vibe.The Bad:1 elevator wasn’t working. (Eh Things happen)The ballroom at the wedding was very hot.Set the room thermostat to 66, it was 90 degrees! Called the front desk, they said the thermostats work backwards. (?!) Tried to open the windows for cool air, apparently only the tops open. A note about the windows would have fixed it.All wedding guests experienced the same sleepless night because of the heat. Unacceptable.There is an fragranced/chemical odor throughout. Possibly a cleaner ?
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March 2024 by Gina
We had a great time at the Hawthorne Hotel! The dining experience was enjoyable, and the atmosphere was family-friendly. It's a wonderful spot for a meal when you're in town.
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March 2024 by Isa Gonzalez
The restaurant was horrible we got a fair in our food. Also the food was.cold other than that the service at the hotel was
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March 2024 by G
Rooms: On the website they could have better photos of the rooms amenities.
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March 2024 by Laura Moses Harper
Very racist establishment especially the booking manager. Years ago the Hawthorne was diverse . My room wasn’t clean this time and they refused extra towels . If you are a person of color do not go here . I almost forget the history of Nathaniel Hawthorne who was racist much like the staff at this hotel . Would it be too much trouble to put up a sign saying White Only. ?
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March 2024 by Cathleen Carroll
Wonderful staff. I called the morning of our arrival to see if we could utilize the parking lot before check in. Staff answering the phone was polite and incredibly helpful. Checkin was great upon arrival. The front desk employees were friendly, fast and efficient. Parking was a little tight but very convenient, a definite benefit to the hotel, but could get full during peak tourist months. Walkable to all the the fun sights in Salem. The hotel is truly beautiful lit up at night. Nice to stay in a little part of history .
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March 2024 by Unknown Error
I've never stayed here, but I've had the food in the tavern and have attended functions in the different rooms. The location is easy to get to, service, food and drinks are fantastic.Nearby activities: PEM, Downtown Salem, WaterfrontWalkability: The pedestrian walkway isn't far, Salem's Common is nextdoor, many shops close by, or a short walk awayFood & drinks: Delicious!
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March 2024 by Denee Sachet
The sad thing is it's Historic it is dingy inside not maintained for 2024' at all. I could go on and on sadly they are stuck in a Time warpEverything is dingy....
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February 2024 by Cheryl DeModena
Nearby activities: Salem witches, lots of shops, bars, restaurants. Close to pickering wharf. Beautiful lobby, rooms are small and a but dated.Safety: Great walking cityFood & drinks: You can get pretty much anything here for food. I recommend Turners.
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February 2024 by Syncere Foxx
Staff are rude to people food isn't great and it's next to the
