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March 2024 by Savanna
Great customer service this is my second year having h and r do my taxes. Nastasia Shah has been nothing but kind last year my return was rather difficult she helped me put everything in order and gave me advice on how to fix things with the IRS this year everything went through perfectly I can't wait to have Nastashia do my taxes again next year !
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March 2024 by Lauren Piper
Just Fantastic !!!.
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March 2024 by Maryann Marsh
Bad customer service. Had an appointment for 5pm, arrived 10 minutes early. Preparer was not ready so I waited. At 5:20, I asked the receptionist to check how much longer it would be. While he was doing that, a customer came in and sat down. The manager came out to greet him, he asked if they could take a walk in? The manager proceeded to take him right in. I had been waiting a half hour and was never asked if she could help me. Receptionist came back and said it was going to be another 10 min. I cancelled my appointment and left. If she was any kind of manager she would have seen me first and had the preparer I was waiting for see the walk-in. WILL NOT RESCHEDULE.
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January 2024 by Ryan Barbeau
Fast, friendly and knowledgeable! Will continue to come back for all my future tax needs.
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May 2023 by Erin D.
My taxes can be very complicated since opening my business. Pamela Faraci was extremely patient (even when I wasn't ) while preparing my taxes for for meShe made sure to double check all of her work and explain the entire process to me as she filed10/10 recommend Pamela for her patience alone!
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May 2023 by jeffrey byrd
Why am I getting this ?
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March 2023 by Nikki&tony lamarche
It was a pleasure working with Nancy
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March 2023 by S Connaghan
Nancy is awesome
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March 2023 by Christine Roy
Great service and fast.
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March 2023 by james Bradley
Lack of response when asking to make corrections / double check the taxes.
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March 2023 by Blythe Purdin
Always great service!
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March 2023 by Sharon Moulton
Excellent customer service!
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September 2022 by Reinaldo Curet
Nancy Bacigalupo was my rep and made me feel comfortable. She explained specifics of the process. Her work ethic was exceptional.
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August 2022 by Jake Couch
They did my taxes twice, I got audited both times, and ended up owing more money to the IRS. I used their “master” accountants both times, both ended up grossly incorrect.
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April 2022 by C yolanda Curet
Nancy Bacigalupo was my rep and made me feel comfortable. She explained specifics of the process. Her work ethic was exceptional.