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November 2023 by Liam Tanner
Jenni, Kelsey and the folks at Jenni Stuart were absolutely wonderful to work with in putting together a very beautiful, special and sentimental engagment ring. Their care and knowledge of the craft is evident when you speak with them, and they're wicked friendly to boot! I am so lucky and grateful I went to them for this incredibly special piece. I can't recommend them enough!
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November 2023 by Phillip Booth
Jenni Stuart Fine Jewelry exceeded all expectations in crafting the perfect symbols of love for my wife and me. As a skilled goldsmith, Jenni's craftsmanship is unparalleled, evident in the breathtaking custom engagement ring and wedding band she created for my wife, as well as the unique wedding band she meticulously designed for me.What sets Jenni apart is her commitment to ensuring every piece is not just a piece of jewelry but a meaningful, personalized work of art. Before bringing the designs to life, she took the time to create detailed custom design renders, allowing us to visualize and tweak every detail. This dedication to precision and personalization resulted in rings that were not only stunning but also a true reflection of our love story.What makes my wedding band even more special is the custom engraving that Jenni incorporated, featuring a heartfelt excerpt from my wife's vows. This personal touch adds a layer of sentiment and connection to the already exquisite craftsmanship, making it a constant reminder of the love and commitment we share. Jenni Stuart Fine Jewelry goes beyond creating beautiful pieces; they weave your unique story into every detail, ensuring that each glance at the ring evokes cherished memories of our special day.Since our wedding in August, I've been approached on the street by strangers in awe of my distinctive wedding band, and I'm always proud to share that it's a Jenni Stuart creation. Her ability to capture the essence of our love in these rings has made them cherished heirlooms that we will treasure for a lifetime.
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November 2023 by kathryn
Jenni and her team are amazing to work with! My wife and I had our wedding bands made with Jenni (mine was custom and the design process was seamless). I also had a custom designed necklace made for my wife that Kelsey was able to envision and bring to life perfectly. The team is always welcoming and friendly when you walk in, and their communication throughout the design process is excellent! We love to support a female-owned and operated local business!
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November 2023 by Axel Ringwood
Jenni is probably the best jeweler on the North Shore. My (now) wife and I first stumbled upon her shop when we were engagement ring shopping and immediately vibed. This isn't your typical jewelry shop, and that's something you notice as you first walk through the doors. Greeted by smiling faces, glimmering gems, and the artistic talent displayed all over the shop, it's truly an experience just to stop in to see what's on display. Not only that but Jenni and her staff are extremely knowledgeable about all things jewelry and gems, especially if you're looking to make a custom piece. Do yourself a favor and support a local business/artist that will deliver a timeless heirloom that you can truly say is uniquely yours. ??✨
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November 2023 by Gabrielle St.Hilaire
My husband and I stopped in a couple weeks ago just to browse. The employees were very kind and helpful. After I received an email recapping the ring we were looking at, the Jenni Stuart team was able to make it and have it delivered to me on a VERY rushed timeline so it would be ready for me to gift my husband for our anniversary. Really lovely experience and we will definitely purchase from them again:)
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November 2023 by Ruth Thomas
Jenni Stuart Fine Jewelry is AMAZING!! The customer service and the atmosphere of the store is honestly incredible. Kelsey was such a sweetheart answering all our questions, definitely an amazing employee❤️ This is a must stop when visiting Salem!
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November 2023 by Allie Krueger
Stopped in for fun and was treated splendidly by staff. They allowed us to try on as many pieces as we wanted without the pressure to buy anything. Bought some cute sovereigns, but had a great experience overall.
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November 2023 by Will Martin
The good folks at Jenni Stewart are so fantastic—I was so nervous about the engagement ring and wedding bands and they turned it into one of my favorite parts. They helped me design my wife’s “dream engagement ring” (her words!!) and we had a wonderful time getting wedding bands together. They’re a 4 hour round trip drive from us and worth every second. Cannot recommend more highly—we love Jenni Stewart Jewelry!!
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November 2023 by Patrick Stewart
The staff at Jenni Stuart Fine Jewelry is incredible. I proposed this past weekend 10/28/2023 and my fiancé and I could not be more thrilled with the results of her engagement ring. We showed up to Jenni with my mothers beautiful but dated engagement ring from the 90s in hand and what we got back was above and beyond our expectations. They were so efficient, timely in their responses and they truly made magic with the final result. They made our ring dreams come true and we will definitely be back when it comes time for our wedding bands.
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October 2023 by Wyatt Michaela
Got a permanent bracelet that happened to be defective and popped off. They replaced it free of charge with a new chain because the old one was going to be sent back to the manufacturer!
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October 2023 by M Zegel
Jenni, Kelsey, and the entire team were an absolute dream to work with when designing an engagement ring. They were attentive, flexible, and incredibly responsive to our desire to use a center stone from inherited family jewelry. The process was seamless, and we felt as though our exact vision was made into a reality. We’ve been recommending this team to everyone we know, and we can’t wait to go back to design our wedding bands!
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October 2023 by Harly Cornell
I cannot say enough good things about Jenni Stuart and her team. I had two very important and personal projects done by her - an engagement ring and an heirloom piece. I don't even know which one to rave about first because they both came out spectacular!The engagement ring is so unique and something you would never be able to get at a big box jewelry store. I wanted something that encompassed my partner's love for science as well as her love for the color red. Jenni is amazing with listening to you and takes every little request or idea and turns it into reality. She found stones I never even knew existed with colors and inclusions that are more beautiful than any words or pictures could ever express.The heirloom piece also came out even better than I imagined. I had a rough idea of how I wanted the piece to look, but Jenni even exceeded that and managed to somehow get herself into my brain to pull out the most elegant looking design that is modern yet still timeless - something my grandmother would have loved. I could even picture my grandmother wearing it herself which is even more special. She took these tiny diamonds and sapphires that didn't look good in the pieces they were in (sorry Grandma) and turned them into a stunning piece that did the stones far more justice. And she did this all while trying to pay homage to the look of a ring my grandmother had worn every day of her life that meant the world to me.Like I have said already, photos do not even begin to do these rings justice so please visit Jenni and her team in person. You will get to see the work in person and you will meet the most amazing team of people I have ever met. For sure my jewelers for life!
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September 2023 by Jennifer Revill
Jenni Stuart was the right place to go when I had an idea for a special wedding gift for my daughter. They worked with me to create a beautiful bracelet using pearls from a vintage necklace along with new gold chain. It's unique and lovely. My experience with everyone in the shop was very positive. Kelsey was a great guide through the design process.
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September 2023 by Melissa
My initial review was removed for some reason so I will attempt to post again since every experience deserves to be shared, not just the ones that didn't have issues. I can't recall all the details I included the first time so I'll keep it short.The diamond in my custom engagement ring became loose in its setting after 1 month so I got it tightened but it completely cracked after just 3 months of having it. Jenni was as kind as attentive as everyone is saying before we purchased the ring but was absent and completely hands off the second issues started to happen. If this was such a rare occurrence, as she claims, you'd think she would be interested in seeing what happened or show some level of concern. I was told the solution was to epoxy it, so glue the crack together, or purchase an entire new diamond.I actually work for a jewelry company myself and we would 100% replace the stone free of charge if it was such a short amount of time, and we don't even offer a lifetime warranty like Jenni does. We just do that because we are an ethical business that stands behind their products and provides exemplary customer service. It is completely unacceptable for a diamond ring to have so many issues in under 3 months of wear.I went to another jeweler who specializes in engagement rings for another opinion since I didn't feel it was right to have to pay even more after just investing a lot of money for a custom ring and they pointed out several structural issues with the design and also stated they personally would have covered a replacement diamond since clearly something was wrong out of my control.Jenni continues to swear it was not an issue with the design yet speaking with a jeweler who frequently handles fixing issues such as this proved otherwise.I do hope that this review doesn't get removed again since I too would have given Jenni a 5-star review before all this happened the way it did. The issue I have with her business is how she personally handled a problem that came up with her design since instead of responding ethically and replacing the stone as any I've spoken to would, she decided to go the route of seeking out more money from this investment piece and placing blame on the customer for a poor ring design.
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September 2023 by John Andrews
Jenni Stuart Fine Jewelry and her team truly stand out as one of the best in the business. They're not just exceptional in their service but also a renowned source for exquisite jewelry. Their unparalleled ability to craft a custom engagement ring that's utterly unique showcases their unwavering commitment to quality. From the attentive service to the premium quality of their products, everything they offer is top-tier. For those seeking something truly extraordinary, Jenni Stuart Fine Jewelry is a must-consider option.