Extra Space Storage at 435 Highland Ave in Salem, MA offers a wide range of clean and secure storage units suitable for various needs. The facility features drive-up access, climate-controlled units, non-climate-controlled units, and parking spaces, making storing belongings convenient and hassle-free. Security measures include electronic gate access, multiple entrance and exit gates, security access to specific floors, and security monitoring, ensuring a safe environment. The site is ADA compliant, has elevator access, a heated loading bay, and accepts deliveries, all supported by helpful staff. Customers appreciate the professionalism, cleanliness, and attentive service, especially from staff member Chuck, who is known for being friendly, accommodating, and going above and beyond to assist. Many reviewers highlight the helpfulness and kindness of the team, making the process of renting storage units easy and stress-free. While some mention issues with online system reliability and rate changes, the overall experience is positive, emphasizing the facility’s cleanliness, security, and helpful staff. Extra Space Storage is a reliable choice for those needing quality, monitored storage space in Salem.
Chuck explained all the details of leasing a Storage Unit and showed me how to access my unit. It was a pleasure to make the contract and get the keys in about 30 minutes.
June 2026
Clean, organized and responsive! Alex at front desk very helpful.
May 2026
Excellent facility.i started to rent when the brand new location opened for business. Manager Chuck always promptly and accurately responded to my inquiries, which was extra important seeing that my residence is 5000 miles away.I was completely pleased with the approximately 3 plus years I stored my belongings.Paul
