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October 2023 by Lydia S.
Just terrible. Worst moving company ever! DO NOT USE THEM! They treat their customers like trash. Nasty movers. Go with any other moving company out there!!!
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June 2023 by Leah
Someone driving a Tobin Scientific truck almost hit my partner and me in a crosswalk on Lafayette st at 8:30 pm tonight. I was obviously scared and flipped him off and he responded by trying to hit us in a second perpendicular crosswalk while blaring his horn at us. Don’t understand how someone so unprofessional and violent can be allowed to drive for any company. Stay away from these people, absolute maniacs.
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June 2023 by Leah C.
Someone driving a Tobin Scientific truck almost hit my partner and me in a crosswalk on Lafayette st in Salem at 8:30 pm tonight. I was obviously scared and flipped him off and he responded by trying to hit us in a second perpendicular crosswalk while blaring his horn at us. Don't understand how someone so unprofessional and violent can be allowed to drive for any company. Stay away from these people, absolute maniacs.
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June 2022 by Lyn L.
Extremely disappointed with Tobin Movers. The good: they did arrive early and were ambitious to get loading trucks. Five men, pleasant enough. The bad: They damaged an antique desk (family heirloom) which had be recently resorted, came out beautifully I might add. Large crack in the corner and significant "ding". They did reimburse me .60 cents per pound weight of the desk. Refinishing will cost much more than that. They also damaged three irreplaceable figurines, heartbreaking. I was told they weren't responsible for anything I packed myself. Exactly why I did it so that I knew they were wrapped in bubble wrap and packaged carefully. Box was marked "fragile" in numerous places. One side of the box was crushed directly under pieces that were broken. Clearly heavier things were placed on top of it. I guess "packaged yourself" doesn't include the mover handling it with care. We had two quotes for our move. Tobin was significantly higher than the other. We decided to go with the higher quote (them) hoping they would take more care with our items. Guess not.
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November 2020 by Darren N.
Delayed review but better late than never. Corporate move from Atlanta to Portsmouth, NH, in January 2017. They contaminated an entire truckload of our belongings (everything we owned) by packing our household goods alongside a motor-boat they pulled out of a Georgia lake. Then they let it stew in the (unseasonably) warm sun for a long weekend before transporting it. Then, when we are gasping and choking as they moved it into our hose, wondering that the hell is going on, they tell us to piss off. Ended up hiring an attorney. Turns out the laws are written to heavily favor movers... and that expensive insurance you pay for? Only matters if the moving company cares about their reputation. They can choose to pay nothing and there is nothing that a customer can do other than write a bad review. Learn something new every day, I suppose. At the end of the day we recovered enough to pay the attorney, pay to have our house decontaminated, and pay to have all our stuff hauled off and land-filled so it didn`t sicken any other families. I have had five cross-country moves with my family, this was the absolute worst. Use at your peril.
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July 2020 by Robert G.
Exactly what I was searching after a long search when it came from moving our stuff from Berverly. From first phone contact all the way to watching the container drive away, the service and attention to detail by everyone I dealt with at Tobins and Sons was faultless and perfect. The initial estimate of the volume was spot on. On the other hand the packers were unbelievably fast and hardworking/ Lastly the guys who filled the container with my boxes and furniture were punctual, friendly, obliging and most of all, professional. Support from office staff with paperwork, dates and organisation was very reassuring and they anticipated everything. Simply couldn't praise, and thank, everyone enough. We did not actually gave them enough time but James was so efficient, courteous and managed to arrange everything. They left completely nothing for me to stress or worry about! Not only were they fast and reliable their customer service before, during and even after the move was EXCELLENT! After they picked up the empty boxes from our new house the recycle team found a university certificate in one of the boxes which I overlooked during unpacking. They kept it for me, contacted me and even posted it to me. I am so impressed with them. I've always been told that moving interstate or internationally is an emotionally draining experience, but it's not until you go through it that you realise how difficult it is. A credit to Peter and the team for making us feel comfortable and looked after the whole way through. Great company to use! Thank you
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June 2020 by Kathy P.
We contacted Tobin and Sons for our upcoming move the end of May. At first we thought the price was more than we wanted to spend, but we had a good feeling and heard positive things about them. After a review of what we needed moved, they sent three men to move us and alloted ten hours. The men worked very hard lifting, moving boxes, taking apart furniture, and reassembling it as well. They continued all day, even though the temperature felt like 90. Communication was excellent. By the end of the day, my husband and I both agreed the movers were worth more than what they charged. We would definitely recommend Tobin and Sons to others.
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April 2019 by Bethany A.
Update!I was reading my old reviews and figured I should update. Went to court with All my pictures of everything they destroyed, and all my receipts for the things they broke. I was so nervous as I've never been in court. Judge told them they were crazy to think they had any right to ask me for a dime. The judge followed by saying I should take them to court because cost of damages far exceeded the moving costs. I never did cause I couldn't be bothered. I used the money we would have paid them to replace the plasma and the bookcases my dad managed to fix and make look presentable. Should have also wrote In the review that one of the movers (a toothless gentleman) kept hugging me. On the 3rd time my fiancé finally said to back off. Looking back now i can laugh at the situation but at the time i was horrified. I usually wouldn't write bad reviews but its a wonder this place is still In Business.
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August 2018 by Rich T.
Add me to the list of Zero stars if it were possible. There only attribute is the nice woman I spoke with on my original call. We had a major snafu with our closing dates so we had to reschedule our move three days before the closing thus screwing our original movers out of 3 days work. They were booked the next week we needed them. (very good local company). I called Tobin they came out the next day and emailed me an outrageous quote. The follow up call was jaw dropping " well your in a jam with no movers so it is what it is". I excitedly said I am not in a jam I can actually go to the local Home Depot and grab 5 guys rent a Uhaul and be 3000 less. A move from Salem to Beverly and the quote looked like a phone number. I then read the reviews here and am so glad we didn't use them. I talked to two others that did use them because they are affiliated with a national company and were disgusted. Firm believer in karma and treat others the way you want to be treated.
