Tri-City Sales is a third-generation family-owned discount appliance store and a local landmark since 1959, with locations in Salem and Ipswich serving many communities across New England. They provide personal service before, during, and after the sale. Their affiliation with a National Buying Group ensures guaranteed lowest prices and they price match. Customers report coming in completely lost and leaving happy, having found the best products within their budget with patient and helpful service. Staff are described as attentive, knowledgeable, and a pleasure to work with, paying attention to every detail. They help find replacements for old appliances, keep customers informed, and are responsive to all requests. When problems arise, such as with a defective dryer, concerns are taken seriously and rectified to the highest satisfaction, with staff noted for going above and beyond. The delivery and installation teams are also commended for doing a great job. Many customers state it is their go-to place over big box stores, extremely happy with the quality, pricing, and service every time.
Came into tri city completely lost needing a full appliance package. Mark was very patient and helpful. Made sure I left happy with the best products within my budget. Purchased and delivered when I was ready. Everyone there was a pleasure. They've got my businesses.
January 2024
Great customer service and best of all great pricing . The drivers that delivered my appliances did an amazing job.
June 2023
Great place to go for any and every outdoor or indoor appliances!! The staff are GreY also.
