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April 2023 by Allison M.
Warning to anyone using the Fed Ex drop off - they steal packages ... the manager is in on it too. I suggest if you have dropped off anything there - get an immediate receipt with a tracking number and check the date - I think the entire store is in on this. Depending on what's in the package ( mine was expensive make up) it might be more alluring to them... I would never go there. All the employees look like their on drugs. They' have a full blown theft operation there . I've already reported to every law agency I can.
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December 2022 by Gail G.
I made an appointment online for a Covid booster on a Saturday, and when I got to the store, the pharmacy was closed, and when I asked a clerk she said it was closed all weekend. When I told her I had an online appointment she said she knew that the online system let you make a weekend appointment even though no one was there to give the shots, and said she didn't know why. Don't waste your time. Book your shot somewhere else. Unbelievable they can't fix such a simple glitch.
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December 2022 by Shannon M.
They are out of stock on half the things you need and the pharmacy is terribly slow. There's no clear line or place to stand when you go. The parking is also horrible and the spaces aren't big enough for even a compact car.
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September 2022 by Sj M.
With respect to the pharmacy, the people are nice, but there are no Sunday hours, and on other days the hours are limited. Because the location is so close to the tourist areas the store is busy and hard to access and park at (despite having parking). Prescriptions promised at a given time are often not ready and you are asked to wait and then forgotten as more customers come in. It's annoying. I'm busy. Other Walgreens might be better choices!
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June 2022 by Kathleen C.
New Derby St in Salem. I'm going to stop shopping here because there is never any parking in their lot. People park here to walk around downtown and the workers never call for tow trucks. So if anyone ever wonders why this store does so poorly in sales, there you go.
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May 2022 by Victoria P.
The bread and eggs sign on the window outside of the store looks like a pen*s. Lol, should change this out because a lot of people think the same thing and laugh. Hilarious.
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May 2022 by Bella J.
pretty much one of the most ratchet and dirty convenience stores of the northshore. wouldn't recommend shopping here.
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May 2022 by Karen 2.
pretty much one of the most ratchet and dirty convenience stores of the northshore. wouldn't recommend shopping here.
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November 2021 by Joe R.
Salem Derby Street to be clear the lovely pharmacist was smart and kind
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November 2021 by Cindy M.
11/10/2021 Stopped in for a few items. The place was dirty (the floor needs a good cleaning) Only 1 cashier for the 10 people on line. Then a second cashier opened. I stop in for a few items but would not visit regularly if I lived In the area
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December 2020 by K. Brooke Z.
I was going in for a flu shot and on the way in the cashier was leaving the building pulling his mask on in a huff. Starting smoking a cigarette RIGHT in front of the entrance. I had to hold my breath to walk in. I'd anticipate that a pharmacy would be more covid-compliant but they were passing used pens around in the pharmacy area and did not have markings for spacing. Then to get the flu shot I had to shuffle past several folks in a small waiting area. I wish they would take some time to figure out more ways to space people out!
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December 2019 by Chris P.
The service here is atrocious. I was sitting at the front desk waiting to be checked out for a solid 15 minutes. No one was in the store, once an employee arrived I was greeted with a ton of attitude as if I was a burden to purchase something I needed.
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October 2019 by Jen S.
One of the worst experiences I've ever had at a store I hope that owners read a I came here October 27, 2019 I was extremely ill (About an hour later after this trip I ended up in the hospital er then admitted with pneumonia) was leaning over the counter near the beauty section having a coughing fit trying not to vomit from coughing so hard & the manager named Stephanie (supposedly I didn't check her name tag )didnt say hi hello or anything but came rudely and said she needed the counter I explained that I was very ill and she may want to disinfect it As I wasn't sure I was contagious or not I was on the phone on hold with my doctor and had stepped into the store to figure out if I can get something over the counter for my coughing and what I thought was a cold that came on suddenly. I could tell she was having a hard night because she mentioned that people had stolen her Paper towels and she didn't have anything to wipe the counter way I think she may have used her sleeves I'm not sure but I brushed it off as her having a rough night considering it was so busy. While on hold with my doctors office in LA I was so weak I went to sit over by the pharmacy so I wouldn't pass out or vomit from coughing so much I didn't want to leave the store until I knew what the doctor was going to do considering the pharmacy was closed I was hoping to just get something at the store. Stephanie treated me like dirt never been treated this way and I still don't understand why she had followed me to the back I guess and said "I needed to get up" When I asked her why and I explained I was making a phone call and asked to sit until the phone call was done because I didn't want to throw up on the store floor Or pass out she said to a think someone he was security I'm not really sure as he didn't have a uniform or a tag on that I saw "get her out of here" never been kicked out of a store in my life I wasn't dressed up for Halloween and I hadn't had any alcohol I could understand if I was a homeless person or somebody he was drunk and belligerent that I would be treated the way I was but she had no reason to treat me like that I had a red sweater on and a trenchcoat and some black jeans nothing Halloween about me And even if there was no one should be treated like that She turned a would be paying customer To someone that is now going to share her story everywhere she can and contact corporate regional managers etc. I'm a VP of customer service and I will go out of my way to make sure that the story is heard. This is not somebody he should be a manager let alone working in any retail store clearly she does not have customer service skills in the slightest and it's definitely not a people person at all to be honest she seems like a miserable person in general. After leaving the store I ended up in the hospital with pneumonia shame on her for treating me like that. It is completely unacceptable
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March 2018 by Jill S.
This place is outrageous. I live across the street. I would rather drive to get my prescriptions or even a candy bar. The staff is rude. I was lied to and then accused of being a liar by management. Not a great way to fix anything. The way the staff treats people is less than human. It has been so awful an experience that I will never ever give my business to any Walgreens ever again.
