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January 2024 by Ross Company
We ordered 3 transits from walls. 2 just got delivered. Dave made the deal very easy. While most other dealers around are capitalizing on a market that is hard to get transits in. Walls was more than fair on the price. In a time that ordering a commercial vehicle (especially transits ) is nearly impossible. Walls went above and beyond to help us out. Big thanks to Dave and the entire Staff over at Walls Ford. I should also mention we’ve had our entire fleet serviced at Walls Ford for 10 years now. They always deliver on any promises made. Great dealership all around.
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January 2024 by Jay Ess
The staff at Wall's turned a disaster into a wonderful day. I wish I knew the names of all the people with whom I spoke, including the helpful service writer; I know only Shawn (Sean?), who talked to me about the work that had to be done.My Fusion is an outstanding car....so of course Ford decided to discontinue it in the U.S. It developed a strange issue concerning the flex plate (Google it if you wish) which requires an involved and expensive procedure that includes transmission parts. It's very annoying; the car sounds like a buzz bomb used in World War II. (Google that, too, if you wish.)My neighbors think they're being attacked whenever I pull into my driveway!This dealership is attractive, comfortable, spotless, and staffed by competent, friendly people who take pride in their business and the service they provide.Shawn (Sean?) organized the work to be done when parts come in and explained to me exactly what would happen. And the service writer who greeted me today and on the phone when I called for the appointment could not have been more welcoming and organized. Shawn (Sean?) arranged for Ford to pay for half of the service due to defective parts! This is unheard of!Today I picked up my car and it was repaired perfectly and on time. The detailer, Jaime, even repaired a minor scuff mark on one of the fenders.I will buy my new car in the spring from Wall's due to their extraordinary efforts to be efficient, honest, and welcoming and will recommend them without hesitation to any and all people I know.Thank you!
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November 2023 by Amanda B.
Love walls. But my latest visit with the service department wasn’t a warm and welcoming experiencing. I usually have the best interactions with staff there. Not this last experience. Heather was not pleasant.
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November 2023 by Dave D
Went to finalize some numbers for a car today prior to purchasing and ended up walking out. The salesperson directed me to an online price calculated to determine my monthly payment. Are you kidding me?? I’ll take my money and go elsewhere. Would have thought more from a local dealership.
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November 2023 by Carlos Rodriguez
A shining star among other Ford and Lincoln dealers. None compare to Walls. I'm in the automotive industry and this place has it covered A to Z. Everyone who you deal with in any capacity is a positive individual who clearly loves their job at Wall's.
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October 2023 by Eileen Dunn
I had my brakes done this past Monday October 23rd. I called in the morning and they said bring it by. Told them about my issues and they called me back around noon and i picked it up finished around 4:30pm. I can't say enough about Sean who handled my problem. Wall is my new go to place. Thanks again.
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September 2023 by Keith Burkinshaw
Amazing, comfortable and easy experience with Wall Ford! Our sales rep was Jack and he was fantastic. Both knowledgable and personable, Jack made the process of buying our new Bronco Sport a breeze. The car was immaculate and exactly as advertised. The entire experience made us want to buy more cars from the team :)Kudos to both Dave and Leo who assisted us as well and were both fantastic and helpful. Thanks again and wish this dealership all the best!
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September 2023 by Kyle Menter
Stopped in to get "the works." Claimed to have rotated my tires. They did not, then lied until the technician came out and said, "No, I did not rotate them." Did they even change the oil? You could offer me a free truck, I will never go there again.
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September 2023 by Gary Tambolleo
Purchased my 2018 Santa Fe at this place. I had been looking for a used SUV with 3rd row seating in decent condition. This vehicle fit my parameters (under 70k miles, not dark/red colored, clean carfax). These hadn't been easy to find. I inquired about it over the long 4th of July weekend. Stephanie contacted me that Monday on the 4th just to confirm my interest and let me know they were closed due to the holiday and would open that Wednesday. I was able to set up a time for a test drive that evening without having to worry about rushing there. It was over an hour away, so I wanted to be sure that vehicle would be there when I got there. It was, and I met with Steve Zappara for the test drive and details of the sale. Steve was great to work with. He allowed me time to thoroughly look over the vehicle prior to the test drive. They cleaned it up pretty good. There haven't been any issues with it, and I feel like I got a good deal on it.
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August 2023 by Jeff LaFranchise
We went late on a Saturday and Mark, Dave, and Leo stayed beyond their 5pm close to make sure we completed all the necessary paperwork so that we could take delivery on Monday. Mark and Leo made the process from test drive to purchase as smoothly as possible. We are very happy with the whole buying experience. The car was ready as promised on Monday.
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August 2023 by Diane Regan
Great experience with the service department at Walls Ford. Had 3 warning lights on and needed recall and routine service. The service was completed in an expected time frame. Everyone I met was very pleasant and the facility was extremely clean. Will go back there for service again.
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July 2023 by Bernice White
I highly recommend the service department for their expertise! I took my vehicle to 2 other dealerships multiple times, but they were unable to resolve the ongoing, intermittent electrical related issues in my brand new Lincoln Corsair. Wall's identified the issue and resolved it. I'm thankful to the technician and service advisor.
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July 2023 by Jonathan H
This was my second custom ordered truck and my third vehicle I’ve bought from Walls. They always treat me great. Stan is great to work with and the whole process was great. I love my new truck and will continue to only buy my vehicles from Walls.
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June 2023 by Courtney White
I have bought three different vehicles at Wall's Ford and I have never been disappointed with any of them. Each process went smooth and was as easy as it could possibly be.The service department is wonderful as well and they have always exceeded any expectations I had when dropping my vehicle off for any of my service needs.All in all, every department has been wonderful to work with, and I will never buy a Vehicle anywhere else! I highly recommend this dealership if you are looking for a friendly and trustworthy dealership.
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May 2023 by Anna Bragdon
I found my dream car online at Wall's Ford. Its 2015 Orange/Black Mustang! I have always wanted one for as long as I can remember. From the test drive, financing and picking up the car, they made everything so easy! StanWojtas was the Salesman, Dave Friedman, helped with financing, and I even got to meet John Wall (the owner). When I went to pick up my beautiful Mustang, they had it in the showroom and had red carpet walkway out to the car and had a sign with my sign congratulating me on my new car! Then I received a care kit in the mail to take care of my car! Absolutely the best car buying experience I have ever had! Thank you all at Wall's Ford for a wonderful, memorable experience!
