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January 2024 by Nick Weilbacher
Needed a last-minute car rental (very last minute) to attend holiday celebrations with family this year (needed to drive to Maine). Was in an anxious bind and almost about to cancel going, but John, the owner of this business was able to perform Christmas miracle and hook me up with a Jeep Gladiator, while my truck was in the shop for repair. John literally saved the day, and even gave me a ride back to the mechanic. Saved Christmas 2023!!! You’re the best!!!! Thank you. Highly recommend renting cars or trucks if you find yourself in need in Sandwich, Massachusetts or elsewhere on Cape Cod.
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September 2023 by Bill Berka
Rented for the first time yesterday, excellent experience. What a difference from dealing with the other two at the steamship authority and the airport who want to ticket and tow your vehicle for any reason. I didn't even have a reservation, it was a spur of the moment idea to rent a car to check out a new truck in nh. They had me in an affordable vehicle in less than an hour. Great group of guys. I'd recommend them to anyone and everyone I know!
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September 2023 by Marlo Bryant
Terrible customer service. Had to come to this location to swap out a vehicle my coworker had rented that had gotten a flat tire. We had used roadside assistance to get the donut wheel put on and then had to drive an hour to this location to swap out the vehicle. When we returned it , it was 3/4 tank full and we were told by the desk clerk she would make it full so we weren't charged. When we were leaving, a man named John stopped us and told us we had to go get it filled up or else he was going to charge us $10/gallon because they are an independent location and they can't get reimbursed for the gas. He didn't care that the desk person had already told us we didn't need to fill it up.He had a terrible attitude and could have cared less and displayed no compassion that we just had to go through a pretty tough ordeal for a situation beyond our control, all he cares about was the few dollars in gas his location would not be able to recoup for costs. Pretty surprising. And disappointing resolution to a very stressful situation. The vehicle they gave us smeeles like vomit and bad body odor and had visible throw up and mold in the door. Picture attached.
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September 2023 by Google user
Rented for the first time yesterday, excellent experience. What a difference from dealing with the other two at the steamship authority and the airport who want to ticket and tow your vehicle for any reason. I didn't even have a reservation, it was a spur of the moment idea to rent a car to check out a new truck in nh. They had me in an affordable vehicle in less than an hour. Great group of guys. I'd recommend them to anyone and everyone I know!
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July 2023 by Joshua Brandt
My car has problems on the highway I can’t seem to fix. I get my kids near Boston every weekend and this place has been a lifesaver. The staff is awesome always gets something for me even when I forgot to schedule ahead of time. Best car rental place I’ve ever been too.
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May 2023 by Alicia morgan
Convenient! So nice to not have to search for your rental in a large parking lot or go search a parking lot that isn’t even on location. Everything is right there! Great customer service and the vehicle was clean and ready to go.
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November 2022 by Christopher Gambino
Great staff, very helpful. Worked with me to get me a minivan on extremely short notice!
