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February 2023 by Ken Brayton
Nancy is the BESTService: Laundry pick-up
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September 2020 by K M
Great service, thanks very much to the staff and owner for being so accommodating. I had trouble making it into the shop before closing due to some unforeseen circumstances and the owner was so kind to let me pick up my items after normal business hours to ensure that I had my uniform for work. Next time I will definitely use their delivery service so that I don't have to worry in case I get caught in traffic or unexpectedly called out to work. My family and I have used Capeway Cleaners many times in the past and we are always very happy with how our items come out. I also love how the cleaning products they use aren't perfumed, as it's great for people like me with allergies. If you are looking for a dry cleaning/laundry service in Sandwich, I highly recommend Capeway Cleaners--it's the only place I trust with my uniform and the customer service there is the best.
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December 2019 by Chuck Ski
Great location off 6 A.
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October 2019 by John Brennan
Always clean. Reasonable rates. Professional and friendly staff.
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June 2019 by Al Cappucci
Good service and good food
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June 2019 by Reanna W.
Brought military uniforms here to be cleaned and pressed. They messed up the military creases SO badly. The shirt was a disaster and I had to re iron it after bringing it home. I was warned about this place and didn't listen. Will be going elsewhere !!
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May 2018 by Jennifer H.
I am not one to post negative reviews however I am beyond disgusted how I was treated by this particular location and management of this company. I dropped off several items to the Quaker Meetinghouse location including my husbands newly purchased and tailored suit December 5th 2017. When I picked up my dry cleaning all appeared to be well as I have always experienced great service. When I took apart the bundle I noticed my husbands suit was not there but a suit with the same color and designer was in its place. Along with a white dress shirt that did not belong to us. I immediately brought the suit and shirt back to the cleaners and stated this was not mine and I was missing a navy blue thin pinstriped suit. The lady at the desk stated that she had tagged in my order herself and there was no possible way that there could be a mistake. The suit I received was in fact navy blue however completely wrong size and was not pinstriped. The lady told me to contact the manager and provided me with his number. I called explained my situation. Nathan Watson told me he would make this a priority and get back to me. I did not hear from him. I had to leave five messages before getting him on the phone where he informed me that they could not locate my suit and that someone had claimed the suit I had gotten by mistake. He instructed me to go to a store location and file a claim which I did on April 23rd of 2018. I provided my credit card receipt for the suit showing when and where it was purchased and how much it cost. On May 23rd I called and asked for a status report on my claim and spoke with Mike who knew about the situation but still had to call me back once he was up to speed. When he called me back I was extremely surprised to hear that this had to be investigated. I thought this was already done. I was told this situation has never happened and the clothes that come into the store are throughly tagged. They would need to cross reference any other customers that dropped a suit that day. Again I was told by Nathan this was done already. I asked if he could check his other locations for my suit I was then told that was impossible my suit would have gone to another location as the clothes are tagged before leaving the store. So now almost 6 months later I'm back at the starting point. I am looking for resolution not problems. Either my suit or the money to replace it. I did all they have asked of me. I have had to repeatedly call them when they state they will get back to me. They have 7 locations how hard can it be to check if my suit mistakenly went to another location or replace it? I'm not trying to be a j*** but this is now almost June! What if this were a wedding dress???
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August 2012 by Devin M.
sorry but after having my wedding dress sit in my car for six months i decided to have it cleaned and store it at my mothers house...had i known how this experience would have turned out i would have just had it cleaned up in boston...i was quoted one price then the next day called and told it would be substantially more i said sure thinking its already there might as well then my mother goes to pick up the dress she was quoted a third substantially higher price...how many other young newlyweds have been taken in by the misrepresentation of their pricing practice?
