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January 2024 by Susan Guest
Frustrating
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August 2022 by Andrea Lamb
I love these folks! I am always greeted with a smile and a dog cookie. I have an equity loan, a checking and savings account.I highly recommend this bank for both their products and personnel.
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January 2022 by Rick M.
I don't usually write a review on a business like this. But I need to. I have been doing business with Eastern Bank since they bought Sandwich Co-op. I have had nothing but great experiences with all the staff in the East Sandwich location as well as the old South Sandwich location. This week I had a need for a home equipment issue and Josh in the East Sandwich branch helped me through it with his knowledge and experience. He took the time to guide me through the complete process, out in touch with the right people and we had our issue resolved quickly and professionally. Josh had to take a day away from the office but made sure Lauren knew what needed to be done. She called me the next morning to let me know everything was in place and again, we resolved my issues. They really care about the customer at this branch. I want to say thank you to all of them and I hope anyone that reads this considers Eastern Bank for their personal and business needs.
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November 2020 by kirstyn hunt
Extremely helpful and nice staff
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August 2019 by Jordan P.
Lady grabs phones without asking. Even Starbucks employees know not to do that. She wasn't helpful after that either. Guess it's time for a new bank.
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July 2019 by Amy W.
We had an unpleasant experience at this Eastern Bank. Eastern Banks seem to not be what they used to be but today was quite unusual. An employee named Annabelle was absolutely too close for comfort, leaning all the way over the counter, asking personal questions and speaking in "intimate terms" as she put it.