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October 2023 by Lyann Antongiorgi
Tanya was awesome.
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June 2023 by itsbobby2007
Every time my family mails cards here they end up stolen. They just stole a $50 gift card from me and I sent it certified. Nobody cares or wants to help find the stolen mail. Very disgusted I can’t mail cards here anymore because they end up stolen.
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March 2023 by Ella
I have a post office next door but i go out of my way to use this post office instead because it is far superior. All the employees are so kind and helpful.
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October 2021 by Ruthanne b
Just because you can cram a package inside the mailbox, doesn't mean you should. What goes in, with force, doesn't always come out.
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October 2020 by Beckett Laurie
There great with my mail and packages it’s just they have an a electric ladie on the phone when u call and the AI on the phone wasn’t very helpful
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September 2020 by TG2929
Order didnt come in tieme!!!!!!! veri mad until i saww its undawataa
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August 2020 by Louise LePage
Why wasn’t mail delivered at Shawme Heights II on Saturday, August, 8 2020 but there was mail today, Sunday, August 9th?
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July 2020 by Bradford B
Hired a boat, had them take me here and.......nothing but water! LOL j/k
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April 2020 by Richard Neubaner
Funny joke
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June 2018 by Martin Stern
Rude, unresponsive.
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December 2017 by Dan Evan
This branch of the USPS has to be comprised of some of the most incompetent, rude, and blatantly disrespectful people I've ever encountered in ANY business. I had multiple packages get lost within the system. OK, things happen, and I understand that. The items were being shipped from Rhode Island, and somehow ended up at this Sandwich branch not once, not twice, but three times without delivery, without notices left, or any notification whatsoever. In fact, (and because I had the items tracking updates sent to my phone) not only did they fail to deliver the packages.....but they sent them back to Providence. THREE times. The branch manager tried to tell me that "his regular guy" was out sick and that the "new kid" driving probably just didn't feel like getting out of the truck if the package wouldn't fit in my mailbox. I politely explained to this manager my situation, and he assured me that he would call the driver and get to the bottom of it considering this was now the 3rd time the tracking stated it had been delivered. In his own words, "we dropped the ball big time on this one" was followed by taking down my number and promising me I would get a return call of some kind after he attempted to reach the driver. Several hours later, I still had not received a call and the PO was only open for another hour. I decided to give them a call instead. Every time I had called prior to this particular evening, someone had answered the phone within 1-2 rings. However, when they know not only how bad they have already screwed up your holiday, but they still don't have an answer to explain this disaster...when that happens good luck trying to get a hold of ANYONE. I must have called 20 times in that hour, and every single time the call was cancelled on their end at a different point. People make mistakes. Maybe not nearly as much as USPS but they still make mistakes. And its only good business to own, and to help rectify that mistake to the best of your ability if it's your fault, right? I don't think I was asking for too much for the manager to call me after he had contacted the "replacement guy" that sounded like an obvious and blatant last minute lie. Instead I got ignored, lied to, and then hung up on a dozen times? I just don't understand what happened to showing pride in your work, or a little integrity by keeping your word? I realize that life has not been kind to you, and you do in fact work at the post office, but that is no reason to not do your job. I am disgusted.and will be taking this to the next level.
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November 2017 by Caitlin McQueen
I ran into the post office several minutes after close... I was expecting a package that was sent back to this post office after no one was home to sign for it. Even though they were closed, the very kind male supervisor signed back in and found my package for me after looking around for it. He was very accommodating and sweet to help me. Thank you! I truly appreciate it!
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February 2017 by Muneer Washah
Great staff and customer service! I haven't been there in person, but judging by how they handled my inquiry on the phone, I can guarantee you a matching attitude and service in person.
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September 2013 by HappyKittyShop
I've been going to this Sandwich post office that's near my house for many years, and I always get amazing service! The staff is very friendly and I love giving them business! I trust them with my packages with my small business
