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April 2024 by Federico Rodriguez
good people
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March 2024 by Robert Castiello, E.A.
Been going here forever, always friendly, always amazing!
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January 2024 by Shirell Williams
Awesome vibe. Supervisor was amazing and helpful. Loved the staff interaction ❤️
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December 2023 by Corinna Valenti
What are the odds, two vehicles in the same drive through, the same date, with the same name Lol I'm still laughing days later. So I don't blame you all for the confusion on the order ahead drive through order mess up lol too funny!
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December 2023 by brittany rezendes
This dunkin is usually on point, but the past couple of times I have been here they have fallen short. I had ordered an iced coffee and a donut via mobile app. When I had arrived there was no one in there, but one employee was caught up in conversation with a friend. I waited 10 minutes to get my stuff. When I had received my coffee there was no sugar in it, even though there was supposed to be. I had brought my coffee back to tell them there wasn't any in there and they took it back to put some sugar in my coffee. When I got it back, there was barely any sugar in it at all. I think I'll reconsider coming back to this location in the future.
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November 2023 by Miranda K.
Awful. The staff was preparing food directly on the counter with no deli paper (a filthy counter I might add). Cross contamination everywhere. It's as if there was zero food safety training. Also the woman making the food was insufferable. She was swearing flipping out. Made my food wrong and then was extremely rude when I asked for it to be fixed. She basically threw it back at me when she was done. I left half of my food there by accident because I was in such shock at her behavior and I literally was afraid to go back because of how rude she was. Do better.
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November 2023 by Delmy Hernandez
Always great! I pre-order my drink and it’s always ready by the time I get to this Dunkin’.
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September 2023 by Jedi Piff
After ballsv
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June 2023 by Jeffrey Bowen
The store in Saugus/Lynn is always the cleanest and friendliest.
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February 2023 by Patrick Deamelio
Slowest people by far in the state at this location
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November 2022 by Jacqueline Misci
Food is usually ok, probably 50%of the time, its depending on who's working.Service is usually great. A few nights a week some of the workers are terrible. Friday nights the Girls are great.Atmosphere is usually decent, most of the employees are great. There's only 1-2 who arent...Wish they would teach all the managers how to help with the dunkin app/ rewards... no one knows anything...
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August 2022 by Susan Dahlke
Horrible service order was wrong staff told us to just take it did not offer to fix
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July 2022 by J Harrison
It's just Dunkin' Donuts I can't think of anything special to say about it
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June 2022 by layla page
Good food. New help needs to take orders with little more respect tho
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May 2022 by jennifer rice
Love the customer service at this dunks. The little old lady at the register is the best ever.