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March 2024 by George Monaco
The Extra Space Storage in Saugus, MA is very clean, well maintained and well lit. The unit is easily accessible day or night. It's in a very convenient location close to Boston. The staff is very courteous and accommodating. From Scott,Jason and the rest of the staff, they are very helpful and create a stress free experience.
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October 2023 by Jon Mendez
Scott, the manager, was great and super helpful. He took the time to review my needs and the options he had. I'm very satisfied with my experience.
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October 2023 by Karam habiballah
Scott’s service is above and beyond. Very professional, very responsive very very helpful !! Every extra space storage location he goes to I use that location with no doubts because I know I will not have any problems and everything will go smooth. Thank you Scott ur the best
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October 2023 by Matthew Kandl
Met with Sharon at the Audubon location. Both her and Kirk were very helpful polite understanding and walk me through the whole process. Very professional and very satisfied.
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July 2023 by pvdpvd01
the best storage space manager/overseer I've ever come across in my 30 years of using offsite storage.
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June 2023 by Linda McEachern
Jodie was so helpful and sweet. I love talking with her when I stop by. She works really hard. I would 100% recommend this company, I will always say first to go see Jodie in Saugus.
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June 2023 by Clarity
I have been storing with Extra Space for over a decade and I have been mostly satisfied with the company. They certainly rate higher than other storage companies and the place i store at is always clean. I just moved to a new space in saugus ma. I rented my new space online which failed to complete but the next morning, Scott, the saugus manager straightened everything out. I remember Scott from the lynn ma site and found him to be professional and helpful. I am thankful to be storing again at a site that he manages. Thank you Scott for your outstanding service.
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June 2023 by Leo Tighe
Scott was great he was very helpful he made my life very easy thank you for having great employees ?
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May 2023 by WS Grant
It is confusing how to get in the property, a man came out to point to the right gate after several minutes of us trying to figure it out. Then the elevator was not working and we again had to get in the car and drive to the opposite side of the building. Our unit is in the 300s so it seemed logical that it would be on the would be on the third floor. Nope! There is no signage as to what lockers are on what floor or what direction. The place is like a maze to boot. I found the employee generally useless, the facility in need of some repair and markings.
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May 2023 by Lisa F.
I've been renting from extra space for about a year and I must say Scott the manager is always very helpful. He will go above and beyond the call of duty to make sure you're satisfied with the service at this location. Thank you! Scott I'm never moving my storage unit to go to another one. Thanks,Renee
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March 2023 by Regina Lawless
My husband and I are doing a renovation in our house and it became apparent very quickly that we would need storage. My husband went to Extra Space storage this afternoon and Jodie P was so helpful. She showed him all his options and got him set up with a unit within half an hour. Very satisfied with the service we received.
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March 2023 by Linda C.
Scott was really helpful and detailed and we really appreciate the help he provided in the most efficient way.
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January 2023 by varsha Perkins
Great service. Jodie was very helpful, kind, and efficient. I felt my belongings were in a safe place and I trust it there. Thank you Jodie for welcoming me and my stuff, even if it is just temporary!
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January 2023 by Mary Hanson
I came by today to price some units and had a great experience! Jodie and Scott were super helpful and informative. I will be back soon and will definitely recommend this location to friends!
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January 2023 by Heather Montalvo
Jodie was great! She helped me find a unit that was perfect. Thank you so much!
