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June 2023 by Ramon Ham
Very professional people and great Glamour. Very professional staff and great glamour.
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May 2023 by C B.
Pamela was very helpful Assisting with sizes and color options Unfortunately we couldn't find the color but the dresses here are worth the ride Future visit definitely in store Thank you for being friendly and understanding Pamela
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February 2023 by Crystal Ramirez
Very nice dresses and very good quality
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January 2023 by Oneidis severino
This is my go-to!!! Always find something cute for any occasion at just the right price. They have a variety of styles to choose from & offer many options. I bought my engagement shoot dress & my wedding dress. My mother, bridesmaids and grandmother bought their dresses here as well. My special orders came in time and the staff was extremely helpful making sure the outcome would be positive. Thank you!!
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January 2023 by Eslimer Severino
Loooveeed shopping here for a special event I had. Bought a dress for me and my daughter and the customer service we received was outstanding! They were so patient trying to find the perfect dress (I’m extremely picky), not to mention prices are the best/most fair compared to other stores. I am definitely coming back soon for some cocktail dresses for a few weddings coming up. Definitely recommend this place!
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December 2022 by Nancy Pierce
I buy the lace ankle socks + dressy toddler shoes here every year
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June 2022 by Kjasmin Cante
They have really bad customer service and make people self-esteem go down
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May 2022 by Jacklyn Escalante
Such helpful people. I had a GREAT experience in this store. I would definitely come again. The employees are great and super super helpful and knowledgeable!!!! Love them. Thanks so much for your great customer service.
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May 2022 by Jill Murtaugh
Man at desk incredibly rude and dismissive. The young woman that came in after us was thin with a crop top and the biggest smile suddenly came across his face. He proceeded to make a comment in Spanish about us without knowing that I spoke Spanish. Will not give him any business
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January 2022 by Paul Smith
We bought dresses here for Christmas proir to the holiday. They did not fit and they will not let you return even for a store credit if is ouside of 14 days. Do not shop here. Take you busineas to the Ultimate.
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September 2021 by Melany Delarosa
I had the best experience ever!! They helped me with all the dresses for my quinceañera. Pamela, the sales person there was amazing and extremely helpful. Make sure to ask for Pamela when booking an appointment!
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June 2021 by Clarissa Thompson
I wish I knew the ladies name that was “helping us” we ordered dresses in ivory they came in white. The lady would not admit that she ordered white dresses some guy gets on the phone and starts grilling us. We asked for the women to get back on the phone and she refused to get on the phone and the guy hung up on us. So they order the wrong dresses and then tells us we can’t exchange or return. My mother in law went in to try and figure it out and they where nothing but rude and went on to say the person I was on the phone with is High! Talk about unprofessional and rude. My family, friends and I will never spend a penny in there
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April 2021 by Jeimy Portillo
We were here 05/29/2021 on a search for a flower girl dress and a ring bearer dress. My friends were also in the search for bridesmaids dresses. I was able to get the flower girl dress easily. But the ring bearer dress was hard to choose because they were either too small or too big. And ordering one would take days to arrive. They suggested a longer dress for my older daughter (ring bearer) when she tried the dress on i loved it. We decided to go with that one. My friends decided on getting the same dress as my daughter for their bridesmaid wear. The sales lady Pamela was very pushy and did not want us to search elsewhere when she told us the bridesmaids dresses were not available in the sizes for the girls. So she told us the dresses would arrive in the needed size on Friday following 05/29. When she stated that the dresses were payed with no issue as the timing was perfect. And she would not let us leave to search elsewhere and kept providing us options. On Friday 04/02/2021 the girls went to get their dresses. Pamela then said come in Monday they will be here. Called Monday and Monday turned into Tuesday, then Tuesday turned Wednesday. Went into the store 04/07/20201 to cancel the order as it will not arrive on time. They refused to refund our purchase because of their “policy” being special order are non refundable or exchangeable. We tried to get different dresses because timing is way off for the girls as we need to bring them to a seamstress. Pamela argued with us back and forth stating that we all misunderstood her on the accuracy with timing. We were refused a refund, an exchange and we were told to just wait until the dresses arrive. She got loud with us, provided us with plenty attitude and just plainly refused to provide any customer service or try any sort of solution to help my 3 brides maids. Take in mind i bought my 2 daughter dresses here so i had established a relationship in the store. And for en employee to provided wrong dates, keep going back and forth and give out more attitude than help is uncalled for. I will be sharing this review everywhere i can. Because future customers need to know what this stores policy is and the type of employees it has. Ive never experienced something like this before and cannot believe other customers saw this going on. It was truly an awful experience. And this from a store in a mall. Horrible policy, customer service and horrible employees.
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April 2021 by Portillo J.
We were here 05/29/2021 on a search for a flower girl dress and a ring bearer dress. My friends were also in the search for bridesmaids dresses. I was able to get the flower girl dress easily. But the ring bearer dress was hard to choose because they were either too small or too big. And ordering one would take days to arrive. They suggested a longer dress for my older daughter (ring bearer) when she tried the dress on i loved it. We decided to go with that one. My friends decided on getting the same dress as my daughter for their bridesmaid wear. The sales lady Pamela was very pushy and did not want us to search elsewhere when she told us the bridesmaids dresses were not available in the sizes for the girls. So she told us the dresses would arrive in the needed size on Friday following 05/29. When she stated that the dresses were payed with no issue as the timing was perfect. And she would not let us leave to search elsewhere and kept providing us options. On Friday 04/02/2021 the girls went to get their dresses. Pamela then said come in Monday they will be here. Called Monday and Monday turned into Tuesday, then Tuesday turned Wednesday. Went into the store 04/07/20201 to cancel the order as it will not arrive on time. They refused to refund our purchase because of their "policy" being special order are non refundable or exchangeable. We tried to get different dresses because timing is way off for the girls as we need to bring them to a seamstress. Pamela argued with us back and forth stating that we all misunderstood her on the accuracy with timing. We were refused a refund, an exchange and we were told to just wait until the dresses arrive. She got loud with us, provided us with plenty attitude and just plainly refused to provide any customer service or try any sort of solution to help my 3 brides maids. Take in mind i bought my 2 daughter dresses here so i had established a relationship in the store. And for en employee to provided wrong dates, keep going back and forth and give out more attitude than help is uncalled for. I will be sharing this review everywhere i can. Because future customers need to know what this stores policy is and the type of employees it has. Ive never experienced something like this before and cannot believe other customers saw this going on. It was truly an awful experience. And this from a store in a mall. Horrible policy, customer service and horrible employees in this store.
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February 2021 by Hamida Cherqaoui
I had my first appointment with Pam the second week of February 2021.I was amazed by how great the service was, what I loved even more is how clean this place is.The owner is Very good at what she is doing and even more she is very friendly.Highly recommend ? ?