H&R Block offers expert tax services designed to maximize refunds and meet individual tax needs. Clients can choose to visit their local office or utilize the convenient Digital Drop-Off service to work with a tax professional from home. The Saugus office prioritizes client well-being with enhanced cleaning and social distancing measures. Customer reviews highlight the efficiency and professionalism of the staff. Lisa quickly resolved a Massachusetts DOR refund issue, earning high praise for her support. Deborah Schultz is recognized for her thoroughness in addressing tax matters and providing valuable information each tax season. Colleen, a seasoned tax consultant, is appreciated for her knowledge, humor, and patience, making clients feel comfortable and well-informed, even with complex tax returns. Sharon is commended for her exceptional service, especially in making the tax process accessible for clients with disabilities. Overall, H&R Block in Saugus is recommended for its knowledgeable staff, personalized service, and commitment to client satisfaction, ensuring a positive and supportive tax preparation experience.
Colleen's expert and courteous service surpassed expectations in the preparation of both my father's estate taxes and my personal income taxes.
July 2024
Lisa of the Saugus office is highly efficient. She resolved a problem with the Mass DOR refund within minutes. So grateful. ? Thanks Lisa. I would give you 10 stars. If possible.
May 2024
I've been having my taxes done by Carolyn since 1993 at the Saugus office, she is very detailed and patient. DM
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
