H&R Block offers expert tax services designed to maximize refunds and meet individual tax needs. Clients can choose to visit their local office or utilize the convenient Digital Drop-Off service to work with a tax professional from home. The Saugus office prioritizes client well-being with enhanced cleaning and social distancing measures. Customer reviews highlight the efficiency and professionalism of the staff. Lisa quickly resolved a Massachusetts DOR refund issue, earning high praise for her support. Deborah Schultz is recognized for her thoroughness in addressing tax matters and providing valuable information each tax season. Colleen, a seasoned tax consultant, is appreciated for her knowledge, humor, and patience, making clients feel comfortable and well-informed, even with complex tax returns. Sharon is commended for her exceptional service, especially in making the tax process accessible for clients with disabilities. Overall, H&R Block in Saugus is recommended for its knowledgeable staff, personalized service, and commitment to client satisfaction, ensuring a positive and supportive tax preparation experience.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee