Massage Envy offers massage, skincare, and stretch services to promote overall wellness. Clients report positive experiences with certain therapists, particularly praising their skill and kindness. However, there have been complaints about the booking system and staff responsiveness. Some customers have reported appointment cancellations without notice and difficulty getting assistance with scheduling issues.
Had an amazing facial with Arlene yesterday. She was so genuinely kind and we had a very pleasant conversation. The extractions barely hurt at all she had such a gentle hand. I left feeling completely refreshed. Thank you Arlene!
July 2023
Justine is amazing!! Great pressure and customer service. The front desk ladies were professional and very helpful in fixing my membership snafu from another location.
April 2023
Easy check in and out. Nice and relaxing experience.
